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Research Feb 2026
... Access Insights Already a Gartner client? CSOs using ideal customer profiles built only on technographic and firmographic “fit” data flood their sales pipelines with false positives and stalled deals. Instead, they should implement AI-augmented ICPs that pinpoint actively buying accounts, save seller ...

Analyst(s):   Morgan Barnes   |   Alyssa Cruz
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Research Jan 2026
... Access Insights Already a Gartner client? Managing customer inquiries in order-to-cash (O2C) is resource-intensive and difficult to automate with traditional technology. Chief financial officers can follow Meta’s agentic AI-building approach to automate judgment-based order-to-cash processes and increase ...

Analyst(s):   Marco Steecker
... maintained flat O&M costs over five years, secured board alignment on risk strategy, and established a future-focused roadmap for sustained performance and customer value. Industry Energy Revenue ~$1.2B Employees 1,000 - 5,000 Learn more about Gartner products for CFOs. Related Gartner resources ERP Change Management ...
... focuses on Sales and Operations Planning, Sales and Operations Execution (including implementation), Demand and Supply Planning. She has 20 years' experience in CPG companies working at local, regional and global level. Prior to joining Gartner Ingrid was working as Global Enterprise Supply Lead for Mondelez ...
Premium Research Apr 2026
... process automation is driving organizations to adopt EBPA tools. This note guides heads of enterprise architecture to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Peer Community Contributor
Premium Research Jun 2026
... retail stores, impacting both CIOs and store associates. CIOs can use this infographic to explore how AI-driven execution is changing the retail experience and see how to prioritize platforms, governance, and operating models to improve store performance and gain competitive advantage. Overview Gartner ...

Analyst(s):   Kelsie Marian
Premium Research Jun 2026
... accountable for the effective and efficient implementation of the Scrum framework at a team and enterprise level. Scrum Masters must develop the skills and experience necessary to enable and empower high-performance teams. Overview Problem Statement The Gartner Approach The Guidance Framework Gartner Recommended ...

Analyst(s):   Peter Hyde
Premium Research Apr 2026
... stronger and more agile security operations to stay ahead of emerging risks. This note guides cybersecurity leaders to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Peer Community Contributor
Premium Research Apr 2026
... are the system of record for a significant level of business transactions. This note guides applications leaders to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Peer Community Contributor
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