Gartner Expert

Ingrid Gonzalez McCarthy

Sr Director Analyst

Ingrid Gonzalez McCarthy is a Senior Research Director in the Supply Chain Planning Team. Ingrid focuses on Sales and Operations Planning, Sales and Operations Execution (including implementation), Demand and Supply Planning. She has 20 years' experience in CPG companies working at local, regional and global level. Prior to joining Gartner Ingrid was working as Global Enterprise Supply Lead for Mondelez International leading the efforts to improve the production planning process (including, segmentation, flexible scheduling), improve cash flow (finished goods and raw pack inventory strategies and modelling), scenario planning and strategies for process automations. Led the foundational S&OE process strategy as well and collaborated in the Control Tower planning. Before that Ingrid led the Regional Planning COE for Latin America implementing a Regional S&OP, Central Modelling Analytics team, materials tower and Virtual Planning Hubs. This role included the improvement of Demand and Supply Processes. Before that Ingrid had other work experiences in logistics, order to cash, fulfillment, SAP implementation, supply chain integrations, innovation management among others.

Previous experience

Prior to joining Gartner Ingrid was working as Global Enterprise Supply Lead for Mondelez International leading the efforts to improve the production planning process (including, segmentation, flexible scheduling), improve cash flow (finished goods and raw pack inventory strategies and modelling), scenario planning and strategies for process automations. Led the foundational S&OE process strategy as well and collaborated in the Control Tower planning. Before that Ingrid led the Regional Planning COE for Latin America implementing a Regional S&OP, Central Modelling Analytics team, materials tower and Virtual Planning Hubs. This role included the improvement of Demand and Supply Processes. Before that Ingrid had other work experiences in logistics, order to cash, fulfillment, SAP implementation, supply chain integrations, innovation management among others.

Professional background

Mondelez International

Mondelez

Hershey Foods

Hershey

DHL 7 Tibbett and Britten

Tibbet and Britten

Areas of coverage

Supply Chain Planning

Education

Bachelor of Industrial Engineering, Tec de Monterrey, Mexico

Global MBA for Latin American Managers Thunderbird and Tec de Monterrey, USA / Mexico

Digital Transformation, MIT Sloan School of Management, USA

Building Organizational Resilience and Agility - London Business School

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Top Issues That I Help Clients Address

1I help clients understand, implement and improve their S&OP including the change management process as well as key components for stakeholder management.

2I help clients improve their demand processes, including sku segmentation, business driver definition and KPI.

3I help clients to improve their supply processes, from segmentation, to flexible scheduling including inventory management.

4I help clients implement and execute S&OE process for short term execution trade offs.