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Premium Research Dec 2025
... OpenAI notified customers on 27 November 2025, regarding an early November data breach at one of its providers, Mixpanel. Though breaches aren’t new, cybersecurity leaders must take this opportunity to urgently reassess third-party cybersecurity risk exposure, including related to AI usage. Gartner Research ...

Analyst(s):   Bart Willemsen   |   Oscar Isaka
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Research Nov 2025
... Automation North American ODWS Support European ODWS Support Asia/Pacific ODWS Support Device Management User Experience Management Consulting and Advisory Innovation and Transformation Workplace Experience Global Service Desk Support Global Device Management North America ODWS Support Europe ODWS Support Asia ...

Analyst(s):   Katja Ruud   |   Biswajit Maity   |   Joe Trejo   |   Matt Baldino   |   Karl Rosander
Research Jun 2025
... Agreements to customers, presenting both opportunities and challenges for buyers. This research helps heads of I&O to optimize critical, large and/or long-term investments with Cisco. Overview Strategic Planning Assumption Introduction Analysis Contributors Gartner Recommended Reading Note 1: Customer Example ...

Analyst(s):   Mike Leibovitz   |   Nauman Raja   |   Andrew Lerner
Premium Research Sep 2025
... user accessibility features while grappling with customer adoption challenges. Product leaders must proactively evaluate what they are and aren’t doing to differentiate and incorporate strategies that position them amid the hype while aligning with customer needs. Overview Strategic Planning Assumptions ...

Analyst(s):   Akhil Singh   |   Anushree Verma   |   Danielle Casey   |   Aakanksha Bansal   |   Alfredo Ramirez IV
Research Dec 2025
... Access Insights Already a Gartner client? MCP use cases continue to enable new experiences, from integration to administration. CPOs must look at MCP as the enabler for enhancing product experiences that increase the pace of innovation and provide new revenue sources. Insights at a Glance Strategic Planning ...

Analyst(s):   Kelli Smith   |   Nicholas Carter
... ’ roles or focus areas:  Application Leadership Application Strategy & Innovation Application Architecture Development & Integration Customer Experience Strategy & Technology Keynotes: Guest Keynote: Leadership and the New Principles of Influence – Daniel Pink, Best-Selling Author Guest ...
Announcement October 28 2019
... capabilities that accommodate all segments that are potential customers or users of their products. 6. Insourced Digital Design Services Digital design is the process organizations use to create the best digital experience for their customers, employees and other stakeholders. It has been undergoing a ...
Article October 14 2025
... Businesses that meet customer expectations for real-time adaptability will gain an edge — especially in industries like healthcare, manufacturing and logistics — where precision and reliability matter most. 4. Machine customers: Nonhuman buyers changing the marketplace Your next big customer may very well be ...
Webinar On-Demand
... Organizations are currently undergoing transformational change, reshaping how we respond to the new opportunities and challenges presented by these VUCA (volatile, uncertain, complex and ambiguous) times. Therefore, organizations must prepare for the upcoming forces that aim to transform humanity, n ...

Analyst(s):   Marty Resnick
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