... Chief marketing officers (CMOs) have new customer -- AI delegates. As consumers become more disillusioned with the sheer volume of online content (including misinformation) and wary of new pricing models, the prospect of automating their relationships and interactions with brands grows more enticing. ...
Analyst(s): Emily Weiss | Kassi Socha | Emma Mathison | Kate Muhl | Nicole Greene | Brad Jashinsky
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... organizations expect to have an average of 35 AI or ML projects in place. Source: Gartner (JULY 2019) Customer Experience (CX) and Task Automation Are Key Motivators
Forty percent of organizations named CX as their top motivator to use AI technology. While technologies such as chat bots or virtual personal ...
... that delivery is fast and generally on time. Having worked in supply chain for almost 30 years, I know what it takes to offer such an amazing customer experience. Demand planning, supply planning, manufacturing, and logistics and distribution all equally contribute to make clients happy. The Theory of ...
... on a range of issues spanning innovative technology applications, third party risk management and effective compliance program management. He has experience working with C-level executives to maximise the returns on their technology investments and process improvement initiatives. In addition to his advisory ...
... executives to drive impactful change. Adam Aaseby, Vice President of Executive Programs and former Senior Executive Partner at Gartner, leverages deep experience as a CIO and advisor to empower C-level leaders. Adam’s unique path from finance and government to executive IT roles enables him to provide empathetic ...
... Access Research Already a Gartner client? Many SAP customers have yet to determine their SAP S4/HANA strategy, and SAP’s push toward the cloud has made this more challenging. Sourcing and procurement leaders should use this research to understand the critical factors that will impact their decision and ...
Analyst(s): Bill Ryan | Mike Tucciarone | Calum McDonald | Jan Cook | Victoria Rowan
... Driven by regulation and customer pressure, carbon accounting and management involves complex tasks and requires sufficiently robust source data. CIOs must balance their needs for functional specialization with the potential synergies in other domains of sustainability and ESG software. Overview Market ...
Analyst(s): Aapo Markkanen | Miguel Cossio | Lillian Oyen-Ustad | Kevin Lawrence | Chet Geschickter
... Palo Alto Networks has a sizable installed base of existing firewall and SASE customers and is focusing on security platformization and securing AI. CIOs should leverage this research to understand Palo Alto Networks’ strategic approach and solution fit. At a Glance Overview AI Position Noteworthy Events ...
... Research Already a Gartner client? SAP Business Data Cloud provides a competitive way to work with SAP data and to integrate it with non-SAP data for customer reports, applications and sharing. Data and analytics leaders will benefit from understanding how it fits into their data and analytics strategies ...
Analyst(s): Adam Ronthal | Fay Fei | Henry Cook | David Penny