You searched for

Gartner client? Log in for personalized search results.

Show Filters

Filter Results Cancel
Clear All

9,784 Results found

Sort
Premium Research Feb 2026
... 15 GenAI use cases in the enterprise communications and collaboration domain. Heads of I&Os must apply the relevant use cases to improve employee experience and team performance, and to shape the overall enterprise communications and collaboration investments. Overview How to Use Use-Case Scoring Breakdown ...

Analyst(s):   Christopher Trueman   |   Pankil Sheth
Get more from Gartner

Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.

Research Feb 2026
... client? Appian’s small, focused AR team has ruthlessly streamlined and automated the evaluation machine. AR teams of all sizes can learn from its experience, maximizing resource investment through adoption of a process-driven, proactive and technology-enhanced approach. Insights at a Glance Impact Brief ...

Analyst(s):   McKenzie Smith
Research Feb 2026
... Access Insights Already a Gartner client? Rapid growth in the resale market and consumer desire for an improved returns experience are complicating traditional supply chain product flows. This research advises retail CSCOs how to build multidirectional agility into their supply chain strategy and operations ...

Analyst(s):   Chap Achen
Premium Research Mar 2026
... Redesigning work for AI impacts the talent pipeline and employee experience. CHROs should use this framework to anticipate the talent-related risks of redesigning work, assess how likely they are to impact the business, and create an action plan for those that require a response. Insights at a Glance ...

Analyst(s):   Caitlyn McDonough   |   Katie Sutherland
... derive actionable insights and generate revenue by improving customers’ buying experience as part of their marketing strategy. 5. Listen to customer feedback to retain customers Don’t stop once the sale is complete. Your current customers can be a source of product innovation, so get aggressive about ...
Q&A May 16 2025
... guidance. This stage is characterized by AI's ability to deliver superior customer experiences, uncover new insights, and simplify decision-making processes by analyzing vast amounts of data. AI agents can act on behalf of customers and employees, though they still require a degree of human oversight. Looking ...
Announcement December 01 2020
... Highlight Current Value Once trust-eroding pain points in the customer experience have been addressed, CMOs must work to amplify their dependability by highlighting the current value their brand is already providing. Doing so will reassure customers that they made the right decision. "The value a brand provides ...
... There’s an internal agreement between product and customer experience teams that the product is of superior quality and meets the needs of end users. Sales-led go-to-market strategy relies on a heavy focus on marketing and sales efforts to drive customer acquisition. It focuses on building a strong sales ...
Video November 03 2025
... And we’re still trying to do the same things as when I started in technology working in investment banking, which is outcomes-driven, putting the customer at the center of the technology decision making. Nothing’s really changed; we’re still trying to do those same things. I think the biggest challenge ...
Items per page: 4222–4230 of items 470 of 1,088 pages