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Research Jan 2025
... and predictable pricing. Product managers can use this research to determine how to set the pricing model and price of their AI agents and provide customers with visibility and control over their usage. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Jim Hare   |   Nicholas Carter   |   John Santoro
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Premium Research Feb 2025
... Customer and societal shifts continue to disrupt retail banking and redefine the value banks provide. Retail banking CIOs can use our top technology trends to expand business models and improve efficiency, while managing IT complexity and third-party risks to maintain trust and compliance. Overview ...

Analyst(s):   Priyanka Shukla   |   Chris Regan   |   Peter Ryan   |   Pete Redshaw   |   Debbie Buckland   |   Jeff Casey   |   Vatsal Sharma
Research Nov 2024
... Access Research Already a Gartner client? Some Oracle customers nearing a ULA’s end can be unsure whether to certify or renew. This research helps sourcing, procurement and vendor management leaders initiate a three-phase project before ULA expiration to evaluate and select the best option to optimize ...

Analyst(s):   Wendy Morin   |   Allison Adams
Premium Research Dec 2024
... SASE offerings. Overview Strategic Planning Assumptions Analysis Conclusion Gartner Recommended Reading Note 1: Services Among Top Verticals Note 2: Customer-Size Segments Gartner Research ...

Analyst(s):   Jonathan Forest   |   Marissa Schmidt   |   Evan Zeng   |   Charanpal Bhogal
Research Nov 2021
... Incubated by the pandemic and the need to develop relationships with end customers, many brands are pursuing direct to consumer digital commerce. Application leaders must be able to assess their current capabilities and develop a roadmap for future success, mitigating risks along the way. Overview Introduction ...

Analyst(s):   Michelle Duerst   |   Jason Daigler
Research May 2019
... Access Insights Already a Gartner client? To help sales capitalize on customer and prospect data, application leaders need to identify the best solutions in the data intelligence solutions market. This Toolkit is designed to efficiently guide clients through the selection process for all relevant functionality ...

Analyst(s):   Ehtisham Zaidi   |   Adnan Zijadic
Research Nov 2020
... product,” delaying the transformation. The answer? Focus on designing the structure of the product portfolio to reflect the way products relate to customers, stakeholders, business capabilities and teams. Overview Introduction Analysis Gartner Recommended Reading Note 1: What Is a Product? Gartner Insights ...

Analyst(s):   Keith Mann   |   Bill Swanton
Research Aug 2019
... To remain competitive and optimize customer satisfaction, application leaders responsible for digital commerce must anticipate the future of consumer payments. Payments have the potential to be entirely cashless, but may bring additional challenges in reliability, security and convenience. Analysis ...

Analyst(s):   Dayna Ford   |   Akif Khan
Premium Research May 2022
... Innovation is the ability to foster new ideas and execute them on time to create value. Innovation can be sped up by utilizing assets, customer needs and market behaviors together. CIOs can use this research to speed up innovation by tying ideas to purposes and aligning IT enablers to BU objectives. ...

Analyst(s):   Juha Korhonen   |   Mike Edholm
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