Gartner Research

Top Technology Trends for CSPs in 2022: Accelerating Purpose-Driven Innovation

Published: 02 May 2022

Summary

Innovation is the ability to foster new ideas and execute them on time to create value. Innovation can be sped up by utilizing assets, customer needs and market behaviors together. CIOs can use this research to speed up innovation by tying ideas to purposes and aligning IT enablers to BU objectives.

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Overview

Opportunities
  • Communications service providers (CSPs) must drive competitive advantage and gain industry leadership, whether local, regional or global, by developing the ability to rapidly innovate. One critical tool for accelerating innovation is the use of focused search lenses, which aid in identifying areas of measurable value and are intended to drive desired outcomes.

  • CSPs have to tie innovation initiatives to partner ecosystems for co-innovation to create enhanced, targeted propositions to accelerate monetization of the network investments.

Recommendations

CIOs responsible for supporting innovation at CSPs should:

  • Adopt an innovation acceleration model to establish the talent, ways of working and organizational structures to harness

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Analysts:

Mike Edholm Juha Korhonen

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