You searched for

Gartner client? Log in for personalized search results.

Show Filters

Filter Results Cancel
Clear All
Clear All

9,851 Results found

Sort
Premium Research Jun 2025
... Quality is essential to the supply chain in order for organizations to ensure successful business outcomes and customer satisfaction. Quality leaders can use this research to explore and track technologies, operating models and supply chain frameworks to support their strategic business goals. Analysis ...

Analyst(s):   Kate Wagner   |   Mónica Pellerano   |   Hope Warrilow
Get more from Gartner

Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.

Become a Client
Article June 26 2026
... just KPIs. Traditional KPIs miss the mark. Gartner findings show that tracking granular behavioral metrics, such as the number of demos or seller and customer talk ratio, gives you real visibility into change. Use these metrics to align incentives, monitor progress and adapt your approach in real time. ...
Blog Post September 20 2013
... desperation that we in supply chain can actually do something about. Our customers, suppliers and staff are the losers Start with the first loser: small business. For many of us in supply chain these are our n-tier suppliers as well as our customers. Tapping the widest possible marketplace for purchased inputs ...
Blog Post August 30 2013
... This is good news for end customers who are far more likely to get their service problems fixed quickly than in the past but, taken alone, it won’t contribute to better margins. One vital missing link is between aftermarket operations and marketing. Given the importance of customer satisfaction and considering ...
Blog Post February 15 2019
... technologies as simply the next wave to wash through supply chain. For instance, many are already using augmented reality for maintenance and chatbots for customer service. They wondered if these advances are really that different from what planning optimization was a decade ago, in terms of change management ...
Blog Post September 04 2015
... design is between central control – with benefits in standardised business processes, supplier specifications and customer commitments – and decentralised control, which confers customer responsiveness and market sensitivity. Most large global companies have swung back and forth between these extremes ...
Announcement October 04 2021
... regulations and increased dependence on remote interactions have intensified the importance of CIAM to businesses and their customers. “CIAM also leads to improved user experience (UX) within B2C and B2B commerce, gig economy and government to citizen (G2C) interactions,” said Shen. “By the end of 2021 ...
Research Jan 2024
... Access Research Already a Gartner client? Just stopping by? Enterprise software budgets are growing, yet many buyers lack the experience to successfully evaluate, select and adopt new technology. Gartner’s business buyer insights enable product leaders to deepen their understanding of buying dynamics ...

Analyst(s):   Mark Stanyer   |   Michelle Shapiro   |   Garrett Astler   |   Derry Finkeldey   |   Manav Jain   |   Matthew Goldman   |   Balaji Abbabatulla   |   Alexandre Oddos
Research Aug 2024
... a Gartner client? HR technology leaders seek workforce management applications to enhance operational efficiency and transform frontline workers’ experience. Use this Market Guide to gain insights into the latest WFM capabilities and identify suitable vendors to support your efficiency goals. Overview ...

Analyst(s):   Ranadip Chandra   |   Anand Chouksey   |   David Bobo   |   Sam Grinter   |   Ron Hanscome   |   Josie Xing   |   Kelsie Marian
Items per page: 7318–7326 of items 814 of 1,095 pages