... AI initiatives.” “Organizations that have their data in a more ready state reap significantly better business outcomes in cost optimization, customer experience and end-to-end productivity.” “Build a data-literate and data-driven culture by focusing on process, data and training.” “Define a technology ...
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... delivering multiple sources of value with their investments that go beyond cost, including growth, innovation, sustainability, risk reduction and customer experience.” “Leading supply chain organizations are adopting antifragile capabilities that go beyond resilience and deliver value in uncertain environments ...
... will explore the technology, insights and trends shaping the future of IT and business, including AI, business transformation, cybersecurity, customer experience, data analytics, executive leadership and more. Follow news and updates from the conferences on X using #GartnerSYM, and on the Gartner Newsroom ...
... Gartner has identified the five major focal points to enable the new capabilities and business models of digital business — information systems, customer experience, analytics and intelligence, the IoT, and business ecosystems. Every organization will have some mix of these five digital technology platforms ...
... a digital twin backup that allows it to recover and operate from such a significant outage. On supporting the customer of the future … Most supply chain leaders with online/direct-to-customer (D2C) models anticipate a permanent step-up in volume coming out of the pandemic period. At the same time, both ...
... spanned many of this year’s Supply Chain Top 25 company briefings and it was used in several contexts: connected customers, connected suppliers and partners and connected employees. Connected customers. In B2C, the most advanced consumer products companies have developed “ground truth” in terms of on-shelf ...
... with customers and prospects,” said Dave Egloff, senior director and analyst at Gartner. “With so much at stake, heads of sales must be deliberate about how they manage the transformation following an acquisition. This can be made even more difficult as many sales leaders lack prior experience with acquisitions ...
... Video Transcript Melissa Slago, MVP of Customer Acquisition and Digital Marketing at GE HealthCare BuySmart was a big tool that I spent a lot of time in. We were able to cut a lot of cost by reducing all of that software. It didn’t just save us revenue — it also saved us process bloat. Rhys Parker, ...
... help teams move faster, but speed alone doesn’t guarantee impact. The most successful teams use AI to accelerate decision-making, improve delivery of customer-facing features and reduce friction across workflows. This approach links task-level efficiencies to broader value stream outcomes. It’s about using ...