... critical
decisions and draw on real-world experience
throughout the CEO transition
Outcome With support from Gartner for HR, the client:
• Effectively aligned Alliant’s HR strategy with a new
business strategy under a new CEO
• Gained guidance, structure and actionable
resources, making Gartner support ...
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... teams are generally optimized for three approaches: Individual functional excellence; more stability than volatility; and making decisions based on experience and authority. However, recent exogenous shocks overturn each of these assumptions. Regardless of functions, executive leaders collectively must ...
... Nevada and Pennsylvania during his tenure. Cannery also offered and delivered consulting services to tribal casinos. Day gained his first professional experience while working for the Sault Ste. Marie Tribe of Chippewa Indians where he was an instrumental member of the management team that guided the organization ...
... industry and customer knowledge to develop and deploy information to help buyers buy — just as they do to enable sellers to sell more easily."
To get started and better position sales teams for success, sales leaders must:
Identify Customer Pain Points — Uncover the hurdles/challenges customers must overcome ...
... technologies to give online shoppers a more comprehensive experience when specifying car requirements. Additionally, investing in an advanced artificial-intelligence-powered chatbot could assist by answering a broad range of questions from customers. OEMs and car dealerships should also ensure complete price ...
... pressure to innovate or risk losing customers, talent and market share. Success depends not only on AI investments but also on strong data, governance and talent foundations that support scalable innovation. Gartner recommends organizations prioritize AI-powered customer innovation, strengthen data and analytics ...
... volume and complexity. For infrastructure and operations (I&O) leaders, observability platforms offer visibility into workload behavior and digital experience to optimize business performance and user engagement. However, many organizations see their observability costs escalating out of control, spending ...
... total landed cost changes that fluctuated weekly. Inventory as a strategic asset. Many companies used targeted, policy-aware buffers near critical customers and in tariff-advantaged locations. The lesson for 2026: Treat trade policy as a dynamic input into strategy, not a temporary exception to work around ...
... strategic capabilities gaps still persist: Marketing data and analytics was identified by 26% of CMOs as a top capability gap, followed by customer understanding and experience management (23%), and marketing technology (22%). These specific instances illustrate a larger resource challenge for CMOs, with the ...