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Research Mar 2026
... With data breaches and regulatory sanctions dominating headlines, cybersecurity leaders must build a privacy-conscious corporate culture to drive customer trust, reduce breach risk and strengthen regulatory compliance. Insights at a Glance Strategic Planning Assumption Impact Brief Actions How to Execute ...

Analyst(s):   Stefan Dumitrescu   |   Bernard Woo
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Research January 23 2026
... Identify ways to retain and improve frontline performance Find ways to redesign frontline work to support customer financial empowerment Learn three ways for enabling the frontline to support customer empowerment About the Research This research is based on data gathered by the 2022 Gartner Financial Services ...
Research August 27 2019
... beauty at traditional and duty-free retailers across the globe. To reach these customers where most transactions take place, brands need a digital strategy for all phases of the outbound Chinese traveler’s purchase journey, including when shoppers conduct pretrip online research, when they arrive at their ...
Insight Report October 18 2019
... three common barriers to its successful application. 2 Steps to Get Buy-In for Your HR Strategy As HR leaders continue the journey to become strategic partners to business line leaders, achieving buy-in and support is extremely important. Learn two steps that are crucial in building this support. Top ...
Webinar On-Demand
... architecture tools market in 2026 The enterprise architecture tools market continues to evolve rapidly, driven by accelerating AI investments and rising customer expectations for integration, usability and business value. As vendors expand AI-enabled capabilities and competitive dynamics shift, CIOs and heads ...

Analyst(s):   Austin Steinmetz
Webinar On-Demand
... you address your mission-critical priorities. •Apply the storyboard structure to craft compelling business value stories •Leverage the 3-act/hero’s journey structure to create impactful human value stories •Identify and avoid common pitfalls that challenge IT influencers Return to this web page to watch ...

Analyst(s):   Bruce Robertson
Webinar Nov 18, 2026   Upcoming
... innovation with effective governance and controls. Gain insights into the practices that help technology providers accelerate AI-driven growth, build customer trust and generate lasting competitive advantage while managing risk at scale. Return to this web page to watch the webinar. Contact us at gartnerwebinars ...

Analyst(s):   Matthew Goldman
Webinar Nov 23, 2026   Upcoming
... marketing teams for long-term growth and success Chief Marketing Officers (CMOs) face growing pressure to drive growth while adapting to rapid changes in customer behavior, AI adoption and enterprise priorities. At the same time, many marketing leaders are navigating constrained resources, rising executive expectations ...

Analyst(s):   Ewan McIntyre   |   Sharon Cantor Ceurvorst
Research Mar 2026
... stakeholders and AI assistants operating in fast‑changing environments. Build enterprise personas that reflect these dynamics to define a more accurate ideal customer profile and improve lead quality. Insights at a Glance Impact Actions How to Execute Success Measures Contributors Gartner Recommended Reading Gartner ...

Analyst(s):   Sharon Cantor Ceurvorst
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