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Research Apr 2019
... Digital commerce is influenced by higher customer expectations and proliferation of customer engagement channels. Application leaders responsible for digital commerce technologies must understand the current and future states of the market to prioritize investments and develop successful strategy. Analysis ...

Analyst(s):   Jason Daigler
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... and converting customers. Webinar Series: ABM & Intent Data Launch Your ABM Strategy With Buyer Intent Data How to calculate a lead score based on intent signals The first step to calculating a lead score is understanding key demographic and firmographic characteristics of target customer segments. As ...
Premium Research May 2024
... Thousands of SAP ECC customers face the end of mainstream maintenance in 2027 — extended until 2030 at an additional fee. Gartner estimates that 23,000 SAP ECC customers have not licensed SAP S/4HANA (the successor for SAP ECC). While many current SAP customers are choosing to remain with SAP, ERP sourcing ...

Analyst(s):   David Penny   |   Tom Sieber
Research March 02 2023
... 52% of CIO respondents state they are either preparing their legacy environment for or are in a digital enablement phase on their digital change journey. To support and enable their organization objectives, CIOs must benchmark and measure their strategic digital priorities against both their digital ...
Research Mar 2017
... decision-making and governance structure, with shared access to tools and resources, that will enable success. Upshot What You Need to Know Outside-In Journey Mapping Requires Inside-Out Decision Making Lead From the Outside-In Follow With the Inside-Out Make Funding Resources Easily Accessible Top-Down and ...

Analyst(s):   Noah Elkin
... Finance Transformation Learn how Gartner helped BearingPoint's finance team make faster, smarter decisions throughout their digital transformation journey. ...
Premium Research Oct 2025
... Interactive AST API Security Secrets Detection Container Security Infrastructure as Code Scanning Pipeline Security Secure Coding Assistant Enterprise Customer DevSecOps Cloud-Native ASPM SSCS Inclusion and Exclusion Criteria Gartner Recommended Reading Critical Capabilities Methodology Gartner Critical Capabilities ...

Analyst(s):   Mark Horvath   |   Jason Gross   |   Aaron Lord   |   Shailendra Upadhyay
Research Oct 2025
... 365) Oracle (Fusion Cloud ERP) Oracle (NetSuite) Priority Software Sage SAP (Business ByDesign) SAP (SAP Cloud ERP) Workday Accounting AI Enablement Customer Support Extensibility and Integration Financial Controls Financial Data and Analytics Process Automation User Interface Growth and Scalability Complex ...

Analyst(s):   Nick Duffy   |   Irmina Melarkode   |   Nisha Bhandare   |   Mike Helsel
Research February 04 2021
... Targets Primer for 2021 Retain and grow your customer base and markets Analysts: Derry Finkeldey, Craig Roth The changes brought about by the pandemic have wide-ranging implications for how technology and service providers engage with their customers, and customers indicate that many of these changes will ...
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