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Written By: Melissa Hilbert, Senior Director, Analyst, Customer Experience If you’ve never worked remotely before, making the transition can be quite stressful. You’re used to going into an office and interacting with people and the structure is already set up for you. Working from home can ...
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... s History Month, we are highlighting the successes of associates from around the world. Below, Lisa Callinan, a VP Team Manager on our Logistics & Customer Fulfillment […]
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... assistants. Product leaders targeting sales technology buyers can use early adoption trends to inform solution choice and messaging to win early with customers in sales. More Detail Gartner Recommended Reading Gartner Research ...
... reaping its full benefits. They should apply the lead generation steps outlined in this research to mine more opportunities from within their existing customer contact base and improve lead flow and quality. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...
... Product leaders who clearly differentiate how they add value and solve the business challenges of their oil and gas customers will stand out. Product leaders undertaking product development and marketing activities targeting oil and gas should use this research to guide their positioning statements. ...
... The range of content types makes it difficult to choose the right mix. This research highlights six content types by investment, customer engagement level, use cases and the marketing objectives they support. Digital marketing leaders can use this research to plan an optimal mix of content types. Overview ...
... IoT and digital twins, to profitably transform themselves. CG CIOs must prioritize digital investments to scale personalized products and improve customer experiences for margin and revenue growth. Overview Strategic Planning Assumptions Analysis A Look Back Gartner Recommended Reading Gartner Research ...
Analyst(s): Ellen Eichhorn | Michelle DeClue | Sohard Aggarwal
... Access Research Already a Gartner client? Salesforce renewals are more challenging than ever. Customers must strategically leverage timing, tactics and forecasting to reduce costs. This research provides sourcing, procurement and vendor management leaders with a five-phase approach to optimize renewal ...
Analyst(s): Rebecca Martin | Hannah Decker | Ciaran Hudson
... Access Research Already a Gartner client? Shared services organizations are taking a customer-centric view of their services to scale and accelerate product delivery. This research offers CIOs a structured approach to move shared services teams beyond transaction execution to optimizing service experiences ...
Analyst(s): Nathanael Callan | Tomas Nielsen | Monika Sinha | Cassio Dreyfuss | Mike Cisek