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Research Feb 2021
... Access Insights Already a Gartner client? Digital business is challenging CSPs’ traditional business and operating models. CSPs must transform for agility, innovation, operations at scale and ecosystem participation. We advise CSP CIOs on strategy and innovation enablement, transformation, technologies ...

Analyst(s):   Mentor Cana
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Premium Research Jan 2024
... The democratization of digital delivery is fundamentally redrawing the boundaries between IT departments and other business areas. But confusion abounds about who should be doing what. This episode of the CIO Mind Podcast reveals what should be on the CIO’s agenda for the coming 18 months. Overview ...

Analyst(s):   Ed Gabrys   |   Shawn Murphy   |   Daniel Sanchez Reina   |   Gabriela Vogel   |   Eyad Tachwali
Research Apr 2024
... Access Research Already a Gartner client? Digital giants are important and influential. They are large, assertive, well-capitalized and are often difficult to control. Sourcing, procurement and vendor management leaders should use this guide to determine how to manage these vendors for optimum impact ...

Analyst(s):   Yanni Karalis   |   Luke Ellery   |   Joanne Spencer
Research Jul 2024
... Access Research Already a Gartner client? Knowing the price range for outsourced digital workplace services is essential to determining whether to outsource. Sourcing, procurement and vendor management leaders can use this tool to estimate pricing for ODWS that includes service desk, deskside, device ...

Analyst(s):   Matt Baldino   |   Biswajit Maity   |   Andrea Lanzavecchia   |   Tom Sieber   |   Karl Rosander
Premium Research Jan 2025
... As technology is integral to logistics operations, identifying the most impactful technologies is key for a successful logistics and fulfillment digital transformation. Scope Analysis Topics Suggested First Steps Essential Reading Tools and Toolkits Gartner Research ...

Analyst(s):   Oscar Sanchez Duran
Research Dec 2024
... Access Research Already a Gartner client? Enterprises appoint chief transformation officers to tackle the challenges of low digital transformation success rates. This research helps CIOs explore recent examples, candidate profiles and key competencies for the role, offering a new perspective for CIOs ...

Analyst(s):   Daniel Sun   |   Rob O'Donohue   |   Daniel Sanchez Reina
Premium Research Mar 2025
... IT leaders are adopting democratized delivery models to increase agility and ensure the success of digital delivery. This research presents the top three insights from the 2024 Gartner Democratized Delivery Insights Survey that will guide IT leaders to successful implementation. Overview Introduction ...

Analyst(s):   Autumn Stanish
Research Jan 2021
... technologies, data, analytics and artificial intelligence to optimize what they do today and accelerate the transformation to meet the needs of a digital society. Scope Analysis Topics Suggested First Steps Essential Reading Tools and Toolkits Gartner Insights Abstract ...

Analyst(s):   Bill Finnerty   |   Dean Lacheca
... at Gartner’s IT Symposium/Xpo. Industry Digital Business Services Revenue Approx. 11.1B Employees 490,000 Related Gartner resources CIOs: Use the Right KPIs to Measure Digital Performance AI Ethics: Enable AI Innovation With Governance Platforms Gartner Digital Execution Scorecard™ ...
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