... Digital channels are suited for enabling customers to manage day-to-day finances, but customers expect digital solutions even when handling complex and unexpected situations. Financial services leaders can use this research to bridge the gap between digital capabilities and customer expectations. Overview ...
Analyst(s): Financial Services Business Leader Research Team
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... Access Insights Already a Gartner client? The digital business implementation and refinement service market is forecast to reach $237 billion by 2025 — a five-year compound annual growth rate of 10.9%. Demand is driven by the need to execute on digital business initiatives and talent shortages resulting ...
Analyst(s): Colleen Graham | Susanne Matson | Brendan Williams
... client? The digital business implementation and refinement service market is forecast to reach $249 billion by 2024, growing at a five-year CAGR of 9.3% in U.S. dollars. Growth slowed in 2020 due to the pandemic, but will increase as organizations will accelerate their adoption of digital business. Overview ...
Analyst(s): Brendan Williams | Susanne Matson | Dean Blackmore
... Gartner client? The digital business implementation and refinement service market is forecast to reach $254 billion in constant U.S. dollars by 2027 — a five-year compound annual growth rate of 8.6%. Demand is driven by organizations relying on service providers to execute on digital business initiatives ...
Analyst(s): Brendan Williams | Colleen Graham | David Ackerman
... Just stopping by? Organizations without a digital foundations strategy struggle to realize the value of modern digital solutions and tools. Enterprise architecture leaders should use technology reference models to help define, assess and plan their digital foundations strategy to achieve the promise ...
Analyst(s): Gilbert van der Heiden | Andreas Frangou | Shubhangi Jena | Andrew Gianni
... leaders responsible for the digital workplace in 2024 will optimize costs, increase maturity and reduce IT’s environmental impact. Our digital workplace infrastructure and IT operations initiative shows how to create strategic roadmaps, improve operations and enhance digital experiences. Scope Analysis ...
... transition to digital government is progressing at varying paces, with distinct drivers and levels of urgency. CIOs can learn about common traits that accelerate digital government, based on a recent Gartner survey of governments that have achieved varying levels of success at scaling digital. Overview ...
... A digital business is based on a product set and business model that are only made possible by the use of information and digital technology. Gartner research enables CIOs and other leaders to scale digital business so it measurably improves the organization’s financial performance. Scope Analysis Topics ...
... Access Insights Already a Gartner client? Digital business consulting and implementation services help enterprises navigate a successful shift to digital business. Sourcing, procurement and vendor management leaders responsible for digital services can use this research to understand the market, services ...
Analyst(s): Jouni Forsman | Katie Gove | Frances Karamouzis | Allan Wilkins | Brendan Williams | Chrissy Healey