Published: 05 September 2023
The digital business implementation and refinement service market is forecast to reach $254 billion in constant U.S. dollars by 2027 — a five-year compound annual growth rate of 8.6%. Demand is driven by organizations relying on service providers to execute on digital business initiatives.
By the end of 2027, approximately 75% of organizations will be using service providers to scale digital business innovation efforts, up from 60% in 2022.
Through 2026, nearly twice the number of organizations buying digital business services will focus spending on developing new digital products and business models rather than optimizing core systems.
Eighty-five percent of IT services buyers indicated that organizations are more likely to choose a provider that offers an asset-based approach instead of one that only offers a traditional approach. This is expected to continue through the forecast period.
By 2027, the digital business implementation and
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