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Research Mar 2024
... frustrated sellers to resort to nongoverned content and tools. Sales enablement leaders must implement a four-step process to drive the adoption of digital tools that aligns with evolving buyer behaviors and enhances seller-led interactions. Overview Strategic Planning Assumption Introduction Analysis ...

Analyst(s):   Alyssa Cruz
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Research Jan 2022
... Access Insights Already a Gartner client? Generative artificial intelligence will improve digital products’ quality, performance and accessibility, while reducing time to market. To gain these competitive advantages, software engineering leaders should introduce generative AI now by enacting changes ...

Analyst(s):   Brent Stewart   |   Van Baker   |   Joachim Herschmann
Research Sep 2019
... can use the report to gauge the prevalence of business-led IT based on hiring patterns and work with HR leaders to build and deploy an enterprise digital workforce strategy. Overview Conclusion Recommended by the Authors About This Research Gartner Insights Abstract ...

Analyst(s):   CIO Research Team
Insight January 23 2026
... customers’ use of digital channels. And while FS leaders are increasing their digital investments to meet these customer needs, they still struggle to serve digital customers’ complex needs – like planning for a significant event or handling an unexpected situation. Sixty percent of digital retail banking ...
Research Dec 2021
... and improving customer experience by becoming more collaborative, unified and digital-optimized across all of their customer interactions. Application leaders must make strategic technology investments that transform digital selling functions. Overview Strategic Planning Assumptions Analysis A Look Back ...

Analyst(s):   Sandy Shen   |   Ilona Hansen   |   Aditya Vasudevan   |   Melissa Hilbert   |   Dayna Ford   |   Mark Lewis   |   Penny Gillespie
Research Feb 2024
... Access Research Already a Gartner client? Just stopping by? To gain competitive advantage and growth through IT, digital transformation requires enterprises to embrace and integrate IT everywhere in the enterprise. CIOs can lead the enterprise there by adopting the value-optimized IT operating model ...

Analyst(s):   Donna Scott   |   Remi Gulzar
... Gartner for Technical Professionals Empowering Technical Architect Teams for Continuous Innovation Company Name: Multnomah County, TNTP, Sectigo Industry: Cross-industry Mission-critical priority Leaders at Multnomah County, TNTP, and Sectigo sought support from Gartner as they worked to ...
Research Jul 2026
... collaboration. The innovations profiled in this report enable software engineering leaders to embed design throughout the SDLC and to support co-creation of digital products. Insights at a Glance The Coolest UX Innovations Embed Design Across the SDLC Vendor Innovations Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Sarah Baumunk   |   Manjunath Bhat   |   Paige Kirk   |   Jim Scheibmeir
Research Aug 2026
... Access Insights Already a Gartner client? Heads of supply chain planning are overwhelmed with digitalization and AI advice yet often struggle to determine where to begin. This research outlines the foundational actions needed to identify planning priorities, prepare planning teams and establish the technology ...

Analyst(s):   Buse Aras
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