... to support evolving customer engagement needs such as conversation orchestration and channel-less experiences. This research examines key trends in digital customer service, and highlights leading vendors and their diverse approaches. Overview Analysis Product or Portfolio Overview How Dixa Competes Product ...
Analyst(s): Brett Overbey | Ajit Patankar | Brian Doherty
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... actionable insights to help CIOs and manufacturing leaders accelerate autonomy, manage complexity and prepare for the next wave of digital innovation. •How AI agents and digital twins will reshape operations and decision-making. •Why software-defined products cut time-to-market and enable rapid innovation ...
... Digital IQ Index July 31, 2018 Consumer Electronics 2018 As the continued rise of voice technology threatens to undermine the dominance of smartphone superpowers Apple and Samsung, smaller satellite brands grapple with the shifting balance of power. The choice to ally with a single virtual assistant ...
... Digital IQ Index November 5, 2018 Specialty Retail U.K. 2018 The original disruptors have been disrupted. While the high street holds its breath and fast fashion falls out of favor, pure plays like ASOS, boohoo and Missguided have seen their branded search volume increase year over year. With pure plays ...
... Digital IQ Index August 14, 2019 Specialty Retail US 2019 Brands have dramatically improved fulfillment speed: a fifth of brands in the 2019 Index now offer free two-day shipping, and the number of brands offering next-day shipping has doubled. Recognizing that mobile accounts for 55% of online traffic ...
... Gartner Digital Markets. Execute this strategy with Gartner Digital Markets solutions to build your brand and capture demand. The Software Marketer's Guide to Paid Media Generate more high-quality leads with less budget. Samantha Bonanno Samantha is a Senior Specialist Analyst for Gartner Digital Markets ...
... marketing against digital channels in the post-COVID-19 business environment. Key digital marketing channels and tactics. Resonate with software buyers through increased discoverability, social listening, content marketing and more. Optimize digital marketing strategies. Evaluate existing digital marketing tactics ...
... Gartner Digital IQ Index May 14, 2021 Digital IQ Index: Industrials & Chemicals 2021 After enduring one of the most traumatic supply-demand imbalances in corporate memory, CMOs and marketing leaders operating in the B2B space face a twin imperative to enhance their brand’s online awareness and compensate ...
... Gartner First Takes Fresh insights on emerging trends The U.S. Supreme Court struck down broad tariffs on imports, ruling that the administration exceeded its authority under the International Emergency Economic Powers Act (IEEPA). However, enterprise PC prices are unlikely to drop in the near term, a ...
Analyst(s): Erin Pierre | Autumn Stanish | Steve Kleynhans