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Research Apr 2026
... interconnected transformation programs but often do not define decision authority or accountability for cross-program issues, slowing decisions and eroding value. This note guides program and portfolio management (PPM) leaders on designing and executing governance for complex transformations. Insights at ...

Analyst(s):   Shivica Mathur   |   Aditi Pant   |   Peter Clegg
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Research Mar 2026
... Access Insights Already a Gartner client? Many sales transformations take longer than expected and fail. Despite investments and advancements in technology, one of the biggest transformation risks remains salespeople. To mitigate this risk, CSOs must start by identifying and driving the seller behavior ...

Analyst(s):   Michael Katz
Research Feb 2026
... finance transformation strategy consultants are evolving as AI capabilities accelerate. CFOs must cut through the hype and critically assess which AI technologies deliver real results when selecting consulting partners, as these now determine the speed and resilience of the finance transformation strategy ...

Analyst(s):   Geraldine Garaud
Video July 22 2025
... this years’ digital commerce / e-commerce awards finalists and winner? The finalists and winner in this years' e-commerce awards were able to initiate real business transformation using e-commerce and digital commerce to drive revenue and future proof their business. They diversified the digital marketplace ...
Research Oct 2026
... Access Insights Already a Gartner client? The Digital Commerce platform market is experiencing steady expansion. As digital commerce shifts toward autonomous channels, application leaders evaluating these 14 vendors should prioritize three core criteria: agentic AI readiness, architectural agility and ...

Analyst(s):   Mike Lowndes   |   Penny Gillespie   |   Aditya Vasudevan   |   Jason Daigler   |   Sandy Shen
Webinar On-Demand
... undergone significant redesign in just the last three years while facing rapid technological advancements, market pressures and the urgent need for digital transformation. R&D leaders navigating these changes simultaneously grapple with challenges in attracting and retaining talent, reducing cycle times, improving ...

Analyst(s):   Tom Jepsen   |   Carolyn Botz
Complimentary Research July 02 2025
... The Future of Sales: How CSOs Can Transform Sales by 2030 Discover how to lead with AI, adapt to disruption, and drive transformation By 2030, 80% of CSOs will require AI-augmented plans to navigate future of sales disruptions. As technology and buyer expectations rapidly evolve, top Chief Sales Officers ...
Premium Research Aug 2026
... geopolitical events are adding to vulnerabilities in emerging technology adoption, particularly in the AI domain. CIOs should use this research to understand digital sovereignty’s importance, explore emerging technologies, and prepare for geopolitical impacts on operations. Contributors Gartner Recommended Reading ...

Analyst(s):   Rene Buest   |   Gregor Petri   |   Monica Basso   |   Alessandro Galimberti   |   Bettina Tratz-Ryan   |   Tsuneo Fujiwara   |   Daniel Sun
Premium Research Aug 2026
... pressure to drive sales through online channels amid demographic shifts and changing purchase behaviors. CMOs can use this research to benchmark their digital marketing performance against monobrand retail leaders and identify areas of opportunity to drive growth. Index Performance Analysis Gartner Recommended ...

Analyst(s):   Brad Jashinsky   |   Matt Moorut   |   Ipsa Jaiswal
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