... Access Research Already a Gartner client? Healthcare providers are adopting digital health platforms to help them overcome healthcare challenges, achieve business goals and leverage AI/GenAI and other emerging technologies. This research identifies the competitive forces in this market and how representative ...
Analyst(s): Andrew Meyer | ck Andrade
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... to support evolving customer engagement needs such as conversation orchestration and channel-less experiences. This research examines key trends in digital customer service, and highlights leading vendors and their diverse approaches. Overview Analysis Product or Portfolio Overview How Dixa Competes Product ...
Analyst(s): Brett Overbey | Ajit Patankar | Brian Doherty
... expectations. My research and client work focus on AI auditing and assurance, cybersecurity risk and control effectiveness, and critical transformation auditing across digital, cloud, and enterprise‑wide change initiatives. I help Chief Audit Executives and their teams strengthen risk assessment methodologies ...
... Gartner Digital IQ Index May 14, 2021 Digital IQ Index: Industrials & Chemicals 2021 After enduring one of the most traumatic supply-demand imbalances in corporate memory, CMOs and marketing leaders operating in the B2B space face a twin imperative to enhance their brand’s online awareness and compensate ...
... Banks are facing growing customer and regulatory demands. This Hype Cycle supports bank CIOs in harnessing emerging technologies, such as generative AI models, RegTech using generative AI, and blockchain for trade finance smart contracts, to enable AI-driven, intelligent global trade finance. Analysi ...
... Customer centricity delivers revenue growth by placing the customer at the center of decisions, urging employees to act in customers’ best interest and driving process changes. Revenue and retention leaders can use insights from the tactics described to make their organization’s culture customer-cen ...
... Gartner First Takes Fresh insights on emerging trends The U.S. Supreme Court struck down broad tariffs on imports, ruling that the administration exceeded its authority under the International Emergency Economic Powers Act (IEEPA). However, enterprise PC prices are unlikely to drop in the near term, a ...
Analyst(s): Erin Pierre | Autumn Stanish | Steve Kleynhans
... Senior Director, Business & Technology Insights, Mike Helsel advises clients on Finance Transformation at all points of their journey from modernization to optimization primarily in the areas of Finance Technology - Digital Technology (RPA, AI), Strategy & Implementation and Applications; Finance Process Excellence ...
... generation, it noticed some of the best quality leads came from Gartner Digital Markets’ lead generation offering. The company attributed a large part of its success to the high volume of software-specific traffic on Capterra. “Gartner Digital Markets provided us with the opportunity to not only find people ...