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Premium Research Oct 2025
... reshaping the digital workplace. Interest is now moving beyond harnessing simple AI assistants to unlocking new opportunities. Challenges like budget constraints and aging technologies remain though, requiring application architects to optimize existing tools while exploring GenAI. Overview Digital Workplace ...

Analyst(s):   Craig Fisler   |   Taylor Satterfield   |   Timon Watson   |   Sebastian Kempf   |   Melinda Morales   |   Darin Stewart   |   Olga Martí   |   Larry Cannell
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Premium Research Aug 2025
... This research provides an inside look at the 2025 digital performance of 75 retail bank Index brands by class, category and distribution model. CMOs can use this research to identify top performers and digital marketing best practices in retail banking. Index Performance Class and Category Performance ...

Analyst(s):   Priyanka Narang   |   Ross Cosner   |   Karan Saxena   |   Yash Rastogi
Premium Research Sep 2025
... This research provides an inside look at the digital marketing performance of 127 pharma Rx brands by dimension, class and category. Each grouping offers a different way of segmenting Digital IQ performance data to better surface relevant and actionable insights for CMOs. Index Performance Class and ...

Analyst(s):   Chris Beland   |   Priyanka Narang   |   Ipsa Jaiswal
Premium Research Oct 2025
... Digital sovereignty is a rising priority among governments worldwide. CIOs must move beyond narrow concerns about cloud sovereignty and data residency to assess risks to various technology stacks, such as the digital workplace, citizen service delivery, and sovereign AI. Insights at a Glance Issue Context ...

Analyst(s):   Dean Lacheca   |   Robert Stoneman   |   Arthur Mickoleit
Premium Research Jul 2025
... This guide offers a list of vendors across 30+ areas within the digital commerce ecosystem, including sales, marketing, data analytics and customer experience. It helps digital commerce leaders understand ecosystem segments, identify vendor positions, define applications areas and build a targeted list ...

Analyst(s):   Hanna Karki   |   Penny Gillespie   |   Jason Daigler   |   Debbie Buckland   |   Sandy Shen   |   Mike Lowndes   |   Aditya Vasudevan   |   Irina Guseva
Premium Research Jul 2025
... Multibrand retailers rely on digital marketing as a core component of their broader strategies, but new technology and consumer behavior are accelerating changes in the competitive landscape and best practices. CMOs can use this research to identify top performers and digital marketing best practices in ...

Analyst(s):   Ipsa Jaiswal   |   Brad Jashinsky
Research Jul 2025
... Already a Gartner client? AI is transforming how digital communications are governed, moving from static archives to real-time, observable systems. As multichannel communications traverse IT infrastructure, heads of I&O are responsible for ensuring these digital communications are observable, compliant and ...

Analyst(s):   Apurva Singh   |   Rizvan Hussain   |   Michael Hoeck
Research April 22 2019
... Digital IQ Index April 22, 2019 Retail Banking Europe 2019 Retail banks in Europe have found themselves in a difficult position due to recent trends, requiring established institutions to rethink their customers’ financial needs or risk becoming obsolete. Disruption from changing expectations, agile ...
Research Apr 2026
... Insights Already a Gartner client? Digital twins have to move beyond visualization and simulation to become the primary training environment for physical AI systems. To achieve a competitive advantage, providers must transition from emphasizing visual realism to ensuring digital twins accurately simulate true-to-life ...

Analyst(s):   Kanishka Chauhan
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