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Research January 29 2026
... Build Resilience in Your Workforce Model of the Future Many workforce models are too static, rigid and slow to effectively keep pace with the need for digital acceleration. Analysts: Lily Mok, Rob O'Donohue, Christie Struckman & Jose Ramirez As the impact of the global pandemic and economic crisis continue ...
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Announcement September 17 2026
... Information Technology Executives provides actionable, objective insight to CIOs and IT leaders to help them drive their organizations through digital transformation and lead business growth. Additional information is available at www.gartner.com/en/information-technology. Follow news and updates from Gartner ...
Research July 15 2024
... finance transformations Access best-practice research behind a winning finance transformation strategy. Finance teams are constantly asked to do more with less. As a result, 85% of finance teams are currently undergoing or planning a finance transformation. However, 70% of finance transformation initiatives ...
Research March 30 2023
... The disruptive pace of technological advancement has ushered in a new era for businesses, characterized by the critical need to adapt through digital transformation. Executives must evaluate factors influencing their organization's short- and long-term responses to future opportunities. This complimentary ...
... Security leaders, including the Chief Information Officer and Chief Information Security Officer, need to lead their organizations through digital transformation, but importantly, also need to deliver value throughout that process. Keys to delivering value to the business include: Identifying and defining ...
Premium Research Jan 2026
... Bank CIOs can leverage generative AI, journey orchestration and authentication advancements to enhance customer experiences. Investing in unified data platforms and passwordless security can improve security and personalization to build customer trust. Insights at a Glance Strategic Planning Assumptio ...

Analyst(s):   Sophia Palmstedt   |   Jonathan Jackson
Research Nov 2025
... and treasury operations. CIOs must build a 2026 IT roadmap to maintain competitiveness, stay compliant and embed their organizations in the evolving digital asset ecosystem. Analysis Research Highlights Gartner Recommended Reading Gartner Research ...

Analyst(s):   David Furlonger   |   Christophe Uzureau
Premium Research Feb 2026
... Ongoing geopolitical changes are making digital sovereignty an imperative for global enterprises. CIOs should prioritize sovereignty as a strategic opportunity for technology resilience and business outcome instead of a regulatory mandate in order to implement the best technology stack possible. Insights ...

Analyst(s):   Tsuneo Fujiwara   |   Lydia Leong   |   Alessandro Galimberti   |   Carolin Zhou
Research Nov 2025
... Access Insights Already a Gartner client? AI avatars and digital twins are poised to transform customer service into a more personalized, efficient, and scalable operation, enhancing customer satisfaction and freeing up customer service representatives to focus on complex, high-value tasks that require ...

Analyst(s):   Uma Challa
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