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Research Feb 2022
... Selling via digital commerce can cause channel conflicts in B2B organizations, resulting in disengagement from or even confrontations with sales teams. Application leaders should deliberate mechanisms to align sales with digital commerce to improve performance across all sales channels. Overview Strategic ...

Analyst(s):   Sandy Shen
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Premium Research Mar 2023
... companies scale their sales efforts with digital commerce, they will encounter ethical pitfalls. Crossing ethical boundaries adversely affects the customer experience and drives customers away. Application leaders must identify and avoid ethical pitfalls for digital commerce success. Overview Strategic Planning ...

Analyst(s):   Jason Daigler
Webinar On-Demand
... Plus, CIOs also need to look for force multipliers, such as business technologists, who reside outside of IT to fulfill the promise of their digital transformation agendas. What actions can CIOs take to stay ahead of competition and hire top IT talent? In this unique complimentary webinar, part 5 of a ...

Analyst(s):   Walter Harmon   |   Dave Scott   |   Bill Schmidt   |   Chris Teumer
Research May 2019
... a growing number of applications to learn and use in addition to a core SFA tool — creating issues with adoption. Application leaders must employ digital adoption solutions to drive sales force productivity. Key Challenges Introduction Analysis Save Time and Money With Better Adoption and Productivity ...

Analyst(s):   Melissa Hilbert
Premium Research Aug 2025
... Outsourced digital workplace services provide service desk and on-site support, endpoint management, and SaaS and UCaaS capabilities to aid an organization’s business strategy. This note guides IT sourcing leaders to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner ...

Analyst(s):   Peer Contributors
Premium Research May 2025
... execution alignment. This research helps portfolio management leaders further the capability of value-based decision making with stakeholders for digital outcomes in mixed portfolios. Overview Strategic Planning Assumption Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Casey Buckley   |   Lucas Kobat   |   James Boyle
Premium Research Jul 2025
... Digital supply chain twin remains an important vision for organizations seeking to enhance visibility, decision quality and resilience. Planning leaders can use this research to understand what a DSCT is, how it can benefit them and how to evaluate the need for investments in a DSCT. Overview Conclusion ...

Analyst(s):   Jan Snoeckx   |   Christian Titze   |   Sai Krishnan
Report September 01 2023
... Chain Awards The Gartner Power of the Profession™ Supply Chain Awards are an annual community-driven recognition program that inspires supply chain transformation around the globe. Visit gartner.com to participate: Read about award-winning breakthroughs in supply chain from the 2023 Supply Chain Award Winners ...
Premium Research Oct 2025
... Process manufacturers face quality and compliance risks from siloed product and manufacturing process data. This research helps CIOs understand how a digital thread links data, processes, and stakeholders across the product life cycle, driving product quality, regulatory compliance, and AI readiness. Overview ...

Analyst(s):   Rajan Saini
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