... Application leaders responsible for selecting and deploying CRM sales technology should use this guide to identify best-fit technologies to support sales objectives, create a multiyear technology roadmap, define timelines for technology implementation and communicate the plan to business partners. Ov ...
Analyst(s): Sales Research Team
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... AI can greatly enhance digital commerce applications, due to the abundance of data and business value derived from improving customer experience across channels. This infographic identifies 21 digital commerce use cases. Application leaders can use it as a starting point to prioritize opportunities. ...
... anticipate as they attempt to execute their supply chain transformations over the next three years. As supply chain planning leaders, you must be more effective in managing change with key stakeholders and driving multiple priorities across complex transformation projects. To do this, assess the current landscape ...
... On November 19, the European Commission published the Digital Omnibus proposal to streamline Europe’s increasingly complex regulatory environment. This note outlines the key changes and associated recommendations for AI leaders looking to adapt to and capitalize on the opportunity. Insights at a Glance ...
... world of digital business expectations. Analyst: Mark Margevicius Many I&O leaders can’t continue the traditional evolution of technically oriented skills in a haphazard way. Instead, I&O senior leadership must take a systematic approach to establishing and executing a plan for skills transformation, taking ...
... Pursuing digital commerce is a key way to gain customers, boost revenue and reduce costs. This Hype Cycle will help application leaders evaluate a wide range of commerce technologies in light of how long they will mature, and the extent of their business impact. Analysis Definition Why This Is Important ...
... and social analytics. Supporting knowledge management, information sharing and collaboration Workplace Applications| AI Strategy and Business Transformation| AI, Cloud and Data Center Infrastructure for Technical Professionals Ph.D., Information Science, University of Pittsburgh M.S., Information Science ...
... benchmarking and driving HR transformation. Ms. Berger-Boecker led international HR and management consulting projects focusing on "HR Transformation" and "HR Benchmarking". She worked with C-level executives and their team across the whole HR function. HR Transformation HR Benchmarking HR Structure ...
... Application leaders must think differently when expanding digital commerce to B2B. By utilizing a common platform for customers and the B2B sales team, organizations will improve CX, remove friction, reduce costs and increase revenue. Overview Recommended by the Authors Gartner Insights Abstract ...