... The Gartner IT practice provides CIOs and IT leaders with the insights and tools to drive the organization through digitaltransformation to lead to business growth. More News ...
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... Application leaders responsible for digital commerce technologies often ask, “Who owns digital commerce in other organizations?” This research will show application leaders what others are doing and reinforce that digital commerce is a collaborative, team sport to be managed accordingly. More Detail ...
... client? HR transformations that miss three critical planning milestones will fail to deliver their intended impact. This research equips CHROs with an intentional roadmap around the HR transformation milestones that builds the permanent adaptability required for long-term HR transformation success. Insights ...
... critical budget discussions executive leadership will expect •How to assess the risks of maintaining flat product budgets amid rising AI costs and transformation demands •Build a business case for increased investment using AI ROI, workforce development and product portfolio strategies As initial AI funding ...
... Application leaders responsible for digital commerce must focus on alignment of architecture and business outcomes prior to digital commerce vendor selection. They must opt for one of three approaches when choosing a digital commerce platform architecture and evaluating key solution attributes. Overview ...
... Rapid technological change is shifting both what and how marketing work gets done, requiring new strategies. To see the full potential of GenAI and AI, CMOs must change how they view the role AI plays in their teams and workflows. Session Description Learning Objectives Gartner Recommended Reading Gartn ...
... Supervisors, though critical to drive new rep behaviors, report not receiving appropriate growth opportunities. As service organizations transform into strategic value creators, CSS leaders can use the design principles in this research to enhance their supervisor development strategy. Gartner Resear ...
Analyst(s): Customer Service and Support Research Team
... Most companies that implement functional control towers lack the end-to-end visibility needed for effective cross-functional decision making. This research advises supply chain leaders responsible for strategy and technology selection on why they need to advance to an integrated command center. Overv ...