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Premium Research Mar 2025
... research to integrate GenAI into their operations, equipping their teams with essential skills and strategies to enhance productivity and streamline digital workplace operations. Overview Introduction Impacts and Recommendations Gartner Recommended Reading Gartner Research ...

Analyst(s):   Stuart Downes   |   Sunil Kumar   |   Tom Cipolla   |   Stephen Kleynhans
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Research Mar 2024
... Access Research Already a Gartner client? Just stopping by? Digital sales room vendors offer a varying set of features and capabilities, making it difficult for sales operations leaders to choose the right one for their organization and particular needs. Use this tool to identify the vendor that offers ...

Analyst(s):   Melissa Hilbert   |   Varun Agarwal
Premium Research May 2024
... enterprises with operations that span geographies are confronted by a range of complexities and unique business challenges. Executives charged with digital leadership in these companies must balance customization for local conditions with scaling solutions, products and processes. Scope Analysis Topics ...

Analyst(s):   Stephen Smith
Research Mar 2024
... Services Asia/Pacific End-User Services Endpoint Support User Experience Focus Change Management Capabilities Integrated, Global ODWS User Experience Transformation Service Desk Support Device Provisioning User Support — North America User Support — Europe User Support — Asia/Pacific Inclusion Criteria Gartner ...

Analyst(s):   Matt Baldino   |   Biswajit Maity   |   Andrea Lanzavecchia   |   Karl Rosander
Research Apr 2025
... Support European ODWS Support Asia/Pacific ODWS Support Device Management User Experience Management Organizational Change Management Innovation and Transformation Workplace Experience Global Service Desk Support Global Device Management North America ODWS Support Europe ODWS Support Asia/Pacific ODWS Support ...

Analyst(s):   Andrea Lanzavecchia   |   Katja Ruud   |   Matt Baldino   |   Tom Sieber   |   Biswajit Maity   |   Karl Rosander
Premium Research May 2024
... Dynamic digital business needs and technology evolution require a new type of PMO workforce planning. Our research shows that PMO leaders need to maintain a long-range PMO talent strategy, allocate capacity to skills development and align PMO skills with IT strategy to maximize business outcomes. Overview ...

Analyst(s):   John Spaeth   |   Peter Clegg
Premium Research Jan 2024
... Digital evidence management solutions can be acquired as on-premises or as SaaS products. This research helps CIOs who are modernizing police, prosecution and court technology understand the marketplace and craft solicitations for products. Overview Market Definition Market Description Market Direction ...

Analyst(s):   Michael Brown   |   Bill Finnerty
Announcement December 04 2019
... say they have inadequate talent to drive digital transformation. To make real progress, HR must become a trusted driver and advisor on digital transformation by doing the following: Become experts in digital business: Collaborate with leaders to address digital goals and ensure they are consistent with ...
Premium Research Oct 2026
... identifying the most impactful use cases in which to deploy AI agents and determining which ones are foundational versus those that will provide radical transformational potential. This assessment identifies and analyzes the most important use cases for agentic AI to help insurance CIOs build a strategic roadmap ...

Analyst(s):   Kimberly Harris-Ferrante
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