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Research Dec 2021
... The sales force automation market grew 11.1% to an estimated $7.8 billion in 2019. Vendors improved usability, forecasting and guided selling. Our evaluation of 15 vendors will help application leaders choose the solution that best meets their sales execution requirements. Market Definition/Descripti ...

Analyst(s):   Tad Travis   |   Ilona Hansen   |   Adnan Zijadic   |   Melissa Hilbert
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Research Aug 2019
... Access Insights Already a Gartner client? This research lists 117 providers that provide blockchain consultancy services, with detailed capabilities on 52 of these providers. Sourcing, procurement and vendor management leaders can use this Toolkit to identify service providers for blockchain consultan ...

Analyst(s):   David Groombridge   |   Chrissy Healey
Research May 2019
... Access Insights Already a Gartner client? Blockchain offers many opportunities for CSPs, but requires development, deployment and support skills more aligned with IT revenue enablers than traditional carrier technology talent. CSP CIOs should engage product managers to better exploit blockchain opport ...

Analyst(s):   Martin Reynolds   |   Monica Zlotogorski   |   Dale Kutnick
Research Aug 2019
... Access Insights Already a Gartner client? Gartner does not expect there to be a single dominant blockchain platform within the next four years, as platforms mature to provide a decentralized transaction architecture. Application leaders must define their expectations when evaluating the functionality ...

Analyst(s):   Avivah Litan   |   Adrian Leow
Research Aug 2021
... Sales enablement platforms provide essential functionality to support the enablement of sales organizations through content, training and coaching. Application leaders supporting CRM sales technology and sales enablement should use this Market Guide to review vendors and key capabilities offered. Ove ...

Analyst(s):   Doug Bushee   |   Alastair Woolcock   |   Melissa Hilbert   |   Mark Paine
Research May 2019
... Access Insights Already a Gartner client? Details of hundreds of blockchain projects carried out by consultancies provide essential insights into the state of the market. CIOs must use these to understand where blockchain projects are starting to move forward, and leverage the lessons for maximum bene ...

Analyst(s):   Chrissy Healey   |   David Groombridge
Premium Research May 2023
... Indirect sales technologies use business intelligence and AI-based tools to help application leaders, understand the nuances of, and improve, channel partner engagement. Application leaders can use this tool as an aid to identifying the most suitable PRM vendor for their needs. When to Use Directions ...

Analyst(s):   Laz Gonzalez   |   Guy Wood   |   Ilona Hansen   |   Sandhya Mahadevan
Research Jul 2020
... Sales force automation tools standardize a company’s core CRM sales processes. This Gartner Critical Capabilities research evaluates 15 SFA vendors against three use cases. Application leaders supporting sales should use our use-case-specific rankings to identify vendors for further evaluation. What ...

Analyst(s):   Tad Travis   |   Adnan Zijadic   |   Ilona Hansen   |   Melissa Hilbert
Research Aug 2020
... Sales enablement platforms provide essential functionality to support sales organizations, especially in a postpandemic recovery. Application leaders supporting CRM sales technology should use this Market Guide to improve their understanding of the key capabilities offered. Overview Market Definition M ...

Analyst(s):   Melissa Hilbert   |   Alastair Woolcock   |   Mark Paine   |   Tad Travis
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