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Research May 2020
... Government CIOs must step up and proactively guide and plan for the future role of digital technology in a post-COVID-19 world. This Tool presents four plausible scenarios to help government CIOs adjust their plan for the immediate and near future. Overview Directions for Use Recommended by the Authors ...

Analyst(s):   Andrea Di Maio   |   Rick Howard   |   Dean Lacheca   |   Arthur Mickoleit
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Premium Research May 2024
... Digital humans (also known as AI avatars) present opportunity, but poor application of emerging technologies and social stigma limit adoption. Product leaders can use this research to develop solutions that deliver personalized experiences and target use cases that best augment human roles. Overview ...

Analyst(s):   Evan Brown
Research Sep 2024
... Access Research Already a Gartner client? Enterprise risk management teams whose leaders actively manage their function’s digitalization are more satisfied with technology in the ERM process. This research demonstrates how heads of ERM can increase the value of ERM’s use of GRC and other tools. Overview ...

Analyst(s):   Enterprise Risk Management Research Team
Research May 2021
... CIOs from 184 firms report that the top factor driving their talent strategy in 2021 is digital business acceleration. This research provides a snapshot of how CIOs plan to allocate increases in staffing to support this business goal. Data Snapshot Data Insights What You Need to Do Gartner Recommended ...

Analyst(s):   CIO Research Team
Premium Research Jan 2024
... The democratization of digital delivery is fundamentally redrawing the boundaries between IT departments and other business areas. But confusion abounds about who should be doing what. This episode of the CIO Mind Podcast reveals what should be on the CIO’s agenda for the coming 18 months. Overview ...

Analyst(s):   Ed Gabrys   |   Shawn Murphy   |   Daniel Sanchez Reina   |   Gabriela Vogel   |   Eyad Tachwali
Research Apr 2024
... Access Research Already a Gartner client? Digital giants are important and influential. They are large, assertive, well-capitalized and are often difficult to control. Sourcing, procurement and vendor management leaders should use this guide to determine how to manage these vendors for optimum impact ...

Analyst(s):   Yanni Karalis   |   Luke Ellery   |   Joanne Spencer
Research Jul 2024
... Access Research Already a Gartner client? Knowing the price range for outsourced digital workplace services is essential to determining whether to outsource. Sourcing, procurement and vendor management leaders can use this tool to estimate pricing for ODWS that includes service desk, deskside, device ...

Analyst(s):   Matt Baldino   |   Biswajit Maity   |   Andrea Lanzavecchia   |   Tom Sieber   |   Karl Rosander
Premium Research Mar 2025
... IT leaders are adopting democratized delivery models to increase agility and ensure the success of digital delivery. This research presents the top three insights from the 2024 Gartner Democratized Delivery Insights Survey that will guide IT leaders to successful implementation. Overview Introduction ...

Analyst(s):   Autumn Stanish
Research Apr 2026
... Access Insights Already a Gartner client? Critical perspective and insight from Caroline Hewings, CHRO Enterprise Strategy, Organization Design and Transformation. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Caroline Hewings
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