Published: 08 April 2024
Digital giants are important and influential. They are large, assertive, well-capitalized and are often difficult to control. Sourcing, procurement and vendor management leaders should use this guide to determine how to manage these vendors for optimum impact on the business.
Organizations often bemoan that their large IT vendors are not acting strategically, while paradoxically not engaging strategically with the same vendors.
IT vendors have been reallocating investment toward generative AI (GenAI), which may or may not align with their customers’ existing strategic roadmaps.
The primary determinant of whether you are strategic to a digital giant is the financial size of the deal you have with them. However, other factors can be influential, including adoption of strategic products, longer-term deals or breadth of products or services.
Determine your strategic priorities for your digital giants by collaborating with business, IT, sourcing and
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