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Premium Research Oct 2025
... plan for their impact on leadership, governance and data management processes, people and platforms. Analysis Research Highlights Contributors Gartner Recommended Reading Note 1: Most Popular Questions From CDAOs and Heads of D&A About AI Agents Gartner Insights Abstract ...

Analyst(s):   Rita Sallam   |   Priya Sundararaman   |   Ben Yan   |   Adam Ronthal   |   Prasad Pore   |   Deepak Seth   |   David Pidsley   |   Xingyu Gu   |   Sue Waite   |   Christopher Long   |   Roxane Edjlali   |   Thornton Craig   |   Pieter den Hamer   |   Tong Zhang   |   Kjell Carlsson
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Premium Research Jun 2025
... Data and analytics leaders who are new to their expanded role as heads of AI governance are unsure how to use metrics to monitor risks for AI governance programs. This research provides data and analytics leaders with foundational knowledge about risk monitoring. More Detail Gartner Recommended Reading ...

Analyst(s):   Lauren Kornutick   |   Priya Sundararaman   |   Sumit Agarwal
Research Nov 2012
... Access Insights Already a Gartner client? Effective enterprises use governance to maximize business value through strategic IT investment. Effective governance begins with a clear governance charter (also known as terms of reference) that defines the purpose, scope, responsibilities and investment principles ...

Analyst(s):   Tina Nunno   |   Heather Colella
Premium Research Jan 2026
... define new internal roles to work with agentic orchestration vendors to unlock growth. Insights at a Glance Strategic Planning Assumption Issue Context Impact Brief Implications Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Vuk Janosevic   |   Sabine Zimmerhansl
eBook January 28 2026
... Leverage Digital Initiatives to Enable Sustainability in Manufacturing Organizations Use digital to achieve sustainability goals. The Gartner Sustainability Opportunities, Risks and Technologies Survey showed that nine out of 10 business leaders that responded find digital technology essential to impr ...
Research May 2017
... traditional IT governance breaks down Adapt or lose relevancy Adaptive IT governance mechanisms Digital business demands new governance practices Defining control-based governance Defining outcome-based governance Defining agility-based governance Defining autonomous-based governance Configure your own ...

Analyst(s):   John MacDorman   |   Remi Gulzar
Insight February 24 2021
... HR Metrics Insights Technology and digitalization have enabled organizations to gather more data than ever. However, more data doesn't always equate to more actionable insights. To drive strategic HR operations, HR leadership must identify key HR metrics to track and report on. These HR metrics can influence ...
Research Jan 2026
... Access Insights Already a Gartner client? Service and support leaders invest significant resources into manual quality assurance processes that fail to uncover opportunities at scale to improve service quality. Leaders should use this research for insights on how automated QA solutions improve the efficiency ...

Analyst(s):   Jonathan Schmidt   |   Deborah Alvord   |   Brady Holbrook
Premium Research Jul 2026
... creates unmanaged risk, bypassing existing security and governance controls. Application leaders should use this research to implement continuous governance, securing AI-generated applications while ensuring compliance and financial accountability. Insights at a Glance Issue Impact More Detail Contributors ...

Analyst(s):   Sohail Majumdar   |   Hao Yin   |   Mike Warren
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