HR Metrics for Success

Measure the effectiveness of your HR function with the right HR metrics

Realize the Value of Data and Key HR Metrics

Technology and digitalization have enabled organizations to gather more data than ever. However, more data doesn't always equate to more actionable insights. To drive strategic HR operations, HR leadership must identify key HR metrics to track and report on. These HR metrics can influence hiring decisions and budgets, reveal skill needs and shape organizationwide strategy.

Identify key HR metrics to track

Select the right HR metrics with this step-by-step guide.

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    Overall, I’ve saved 30 hours of research time with Gartner. Gartner was involved in helping us avoid hiring a consultant, which could easily cost us tens of thousands of dollars, if not $100K. By using metrics provided by Gartner to establish a baseline for our recruiting function, Gartner was involved in increasing the maturity of our function.

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    Align HR Metrics With Corporate Strategy

    HR has an increasing responsibility as a strategic business function that quantifies employee performance. HR leaders can demonstrate their team’s impact by tracking HR metrics that align with corporate strategy and inform business decisions. Using the correct metrics, HR can identify opportunities to improve workforce performance and productivity, and identify cost reduction opportunities.

    Focus talent analytics investments on delivery - not just data

    HR metrics insights you can use

    Gartner insights, advice and tools help HR leaders advance beyond employee management and strengthen strategic partnerships with their organization’s C-suite.

    Identify Key HR Metrics to Track

    HR leaders are faced with a multitude of organizational data. From salary budgeting to employee performance, it’s vital you know the most important HR metrics to track. This step-by-step guide details how to select the right HR metrics to ensure your HR team is making strategic decisions for the function and organization as a whole.

    Visualize Data to Drive Action

    With an increasing need for proficiency in analyzing data, HR leaders need to deliver relevant, consumable insights to stakeholders. Learn best practice methods to ensure relevance and brevity of visualized data and offer the right information at the right time to stakeholders through data visualization dashboards.

    Metrics Identification Template

    If your organization can correctly utilize gathered data, you’ll have greater capability to make informed strategic business decisions. Use this tool to ensure that your strategic plan has associated quantifiable metrics to measure HR's success.

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    Gartner’s HR experts include more than 90 people worldwide. Meet a few of our leaders.

    Molly Tipps
    Director, Advisory

    Caroline Walsh
    Vice President, Team Manager

    HR metrics questions Gartner can help answer

    HR metrics are a set of key figures that help HR leaders track their workforce and measure the effectiveness of their human resources initiatives. Like all sets of data, HR metrics inform organizations on what their hiring and talent management strategies should look like, and where they can add value to their organization via HR initiatives such as benefits, career development and employee opportunities.

    • Much like any set of data, HR metrics are vital to informing HR leaders of their existing performance. These metrics provide insight into the operations of the HR function, what is working, what isn’t, and where costs are being funneled and spent.
    • Importantly, metrics such as these inform HR leaders of the efficiencies of their spending. They provide oversight on how talent management could be better executed, how HR technologies and initiatives could be better implemented and where cost savings can be found.
    • Gartner delivers insights and guidance on how HR managers and leaders can optimize their strategies based on quality HR data metrics that will enhance your efficiency across the board.

    Examples of key HR metrics include staff turnover, cost-per-hire rates, employee benefits participation rates and other insights that define how your organization currently operationalizes the HR function. Gartner has insights that can take your HR metrics to the next level by providing you with the tips and expertise to maximize your HR data.

    • As with all data your organization collects, HR metrics should be analyzed by capable executives and HR leaders who can interpret the data and communicate it back to the business effectively.
    • The best way to use HR metrics you’ve collected is to interpret them into visual reports. By demonstrating to other executives and business leaders who are responsible for making decisions, you’re able to more effectively address and remedy the inefficiencies and grow business trust and capabilities around the HR function.
    • Gartner delivers research and insights to guide you on how to best use your collected HR metrics.

    Gartner's 170+ HR experts are trusted advisors for over 4,000 HR leaders.

    Our experts can equip you with relevant best practices, tools and advice that accelerate speed to execution and ensure decision quality.