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Research Aug 2026
... Access Insights Already a Gartner client? Most supply chain organizations use AI to improve reporting, but few use it to improve governance. This research explains how CSCOs can use AI to generate insights, prioritize issues and support performance decisions while maintaining human accountability. Insights ...

Analyst(s):   Ankur Mehta
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Research Jul 2026
... Access Insights Already a Gartner client? As organizations delegate work to AI agents powered by large language models, enterprise knowledge assets can silently degrade over time. For heads of EA, the challenge is not AI adoption, but governing enterprise truth through knowledge integrity governance, assurance ...

Analyst(s):   Saul Brand   |   Auria Asadsangabi
Research May 2026
... Access Insights Already a Gartner client? Geopolitical volatility causes severe fulfillment delays and margin erosion. Protect performance by abandoning static SLAs and eliminating default overserving. Implement modular service tiers, upfront dynamic promises, and order-level cost-to-serve governance. Insights ...

Analyst(s):   Kevin Otto
Research May 2026
... Access Insights Already a Gartner client? Adopting AI requires more than mandates. Overcoming AI fatigue demands sustainable change built on habit formation, ongoing learning, and rewards, all supported by governance that values people as much as technology. Insights at a Glance Strategic Planning Assumption ...

Analyst(s):   Corwin Hee
Research May 2026
... Access Insights Already a Gartner client? The RPA market evolved in 2025 as leaders consolidated positions and competition intensified. Shifts toward platform consolidation, deep ecosystem embedding, and centralized governance drove market movement. Insights at a Glance Market Share Momentum Drivers ...

Analyst(s):   Arthur Villa   |   Saikat Ray   |   Harshita Chibber   |   Varsha Mehta
Research Jun 2026
... Access Insights Already a Gartner client? CIO-led product transformations often stall because they focus on delivery changes rather than strategic shifts. To succeed, CIOs must lead enterprisewide changes in outcomes orientation, governance, communication, and risk management. Insights at a Glance Impact ...

Analyst(s):   Miles Gibson
Research Jun 2026
... Access Insights Already a Gartner client? Mature AI-augmented low-code implementation unlocks better AI outcomes. Assess your AI-augmented low-code maturity across seven criteria and build a time-bound plan to strengthen governance and increase delivery readiness. Insights at a Glance Impact Actions ...

Analyst(s):   Prasanna Lakshmi Narasimha   |   Adrian Leow   |   Kelli Smith   |   Mukul Saha
Research Jul 2026
... Access Insights Already a Gartner client? AI in observability platforms requires robust telemetry data management, governance, and quality frameworks. To avoid poor performance and AI risks, I&O heads must address critical data shortcomings, including gaps in completeness, accuracy, and bias. Insights ...

Analyst(s):   Andre Bridges
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