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... alone. Gartner insights reveal a complex ecosystem of organizational, cultural, data, workforce and governance barriers, many of which compound one another. Misalignment between business opportunities and funding, weak sponsorship, inadequate change management, workforce anxiety and governance gaps are primary ...
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Premium Research Jul 2026
... Selecting an AI Governance Platform is designed to help organizations evaluate and select the most suitable vendor in the emerging market. Leaders responsible for AI should use this template as a starting point to map out their objectives and requirements for selecting an AI governance platform vendor ...

Analyst(s):   Priya Sundararaman   |   Kurt Schlegel   |   Claire Song
Research Sep 2026
... Access Insights Already a Gartner client? Machine IAM practices remain decentralized, credential-centric and fragmented across the enterprise. Cybersecurity leaders should modernize these practices by centralizing governance, eschewing a static credential-centric model for an identity-centric model that ...

Analyst(s):   Erik Wahlstrom   |   Steve Wessels   |   Michael Kelley
Premium Research Jul 2026
... Management Research Board quick poll features inputs from 13 members on their governance approaches for cyber crisis shutdown and system isolation decisions. Summary of Results Member Responses Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Consult the Board Research Team
Research Jul 2026
... Access Insights Already a Gartner client? Rapid AI adoption outpaces traditional governance, exposing organizations to severe risks. To scale AI responsibly, CIOs must evolve the AI council’s goal at each maturity phase, shifting from foundational controls to enabling enterprisewide deployment, value ...

Analyst(s):   Neha Kumar   |   Neil Osmond
Research Jun 2026
... Access Insights Already a Gartner client? Bypassing analytics governance allows human and AI workflows to produce conflicting insights, undermining business decisions. D&A leaders can use this research to build a trust model for metrics to establish business-led accountability, certify logic, and ensure ...

Analyst(s):   Lulu Wang
Research Jul 2026
... Governance Actions Cautions Design ERP Steering Committees to Deliver Business Outcomes, not Implementation Success Measures Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Nick Duffy
Premium Research Dec 2025
... provides recommendations on how D&A governance enables AI governance. Insights at a Glance Strategic Planning Assumption Issue Context Impact Brief More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   JC Martel, PhD   |   Anurag Raj   |   Lauren Kornutick   |   Sarah Turkaly
... Customer Service Trending Topics Get the latest customer service trends and topics from trusted analysts and backed by peer-based learnings with Gartner for Customer Service & Support. ...
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