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... citizen developers to build AI-powered workflows •Evaluate the approaches startup and established vendors are taking to support agent development, governance and interoperability •Identify the actions needed to scale AI agent initiatives while managing risk, oversight and agent sprawl Interest in AI agents ...

Analyst(s):   Kelli Smith
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Research May 2019
... Governance roadblocks often impede agile teams from achieving goals for delivery speed and responsiveness. Here are 4 tactics that enable agile teams to independently achieve governance activities to accelerate delivery. Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Applications Research Team
Research Jun 2019
... Access Insights Already a Gartner client? Data and analytics governance programs are evolving from traditional “command and control” to more collaborative approaches. This Toolkit provides templates for the most critical roles related to data and analytics governance, which must be clearly articulated ...

Analyst(s):   Sally Parker   |   Andrew White   |   Saul Judah   |   Ted Friedman
Research February 13 2026
... Privacy’s Growing Role in ESG: What Companies Disclose Now and Next Steps Benchmark your organization’s privacy efforts in ESG. Privacy is climbing on the corporate agenda. Executives report that data protection and privacy is one of the top 3 ESG challenges that companies face. The finding suggests t ...
Research Jan 2013
... Governance often is described as monolithic and rigid, and sometimes that's true. Using a pattern-based approach will help application organizations apply just-enough governance to build in flexibility when it's needed. Key Challenges Introduction Analysis Design Governance Frameworks to Handle the Basics ...

Analyst(s):   Matthew Hotle
Insight March 27 2025
... increasing focus on the value of analytics and self-service technologies that help understand and serve the digital customer. Customer Service Trends & Insights Want a look at how services leaders across functions are making technology decisions? Gartner surveyed over 90 leaders worldwide on the customer service ...
... Harness AI and innovation to drive organizational success and resilience. See the Trends Watch Webinar Explore what’s trending Business and technology insights for your function Leadership Information Technology Human Resources Supply Chain Data & Analytics Finance Marketing Tech & Service Providers Cybersecurity ...
Research Aug 2026
... Access Insights Already a Gartner client? AI is rewriting the rules of analytics. Dashboards are giving way to AI-native, perceptive intelligence, while data science and ML teams evolve to support AI at scale. D&A leaders must rethink strategies, operating models, skills, and governance to thrive in ...

Analyst(s):   Rita Sallam   |   Lauren Kornutick   |   Afraz Jaffri   |   Sumit Agarwal
Research Jun 2026
... enable AI governance. Why This Matters Blind Spots What’s Around the Corner Questions You Should Be Asking Gartner’s Positions Your Journey as a Head of Infrastructure and IT Operations Gartner Insights Abstract ...

Analyst(s):   Nathan Hill   |   Tom Cipolla
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