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Research Oct 2020
... Access Insights Already a Gartner client? Communications service providers face intense pressure to create and deliver differentiating value that extends beyond networking and connectivity. CIOs can use this research to pivot and refocus value creation and delivery by using platform business models and ...

Analyst(s):   Neil Osmond   |   Mentor Cana
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Research Oct 2020
... Access Insights Already a Gartner client? Innovative technologies disrupt CSPs’ traditional business models, but also offer opportunities for new forms of value creation. CIOs need to develop a coherent business and technical understanding of these emerging technologies to adapt for differentiating value ...

Analyst(s):   Neil Osmond   |   Mentor Cana
Research Jun 2021
... Access Insights Already a Gartner client? Sourcing, procurement and vendor management leaders can use this tool to assess their IT services RFP for best-practice structure and content. It provides a visual check to address sections that require improvement for faster supplier evaluation and selection ...

Analyst(s):   Biswajit Maity   |   Gunjan Gupta
Research Nov 2021
... and technology leaders can use this research to guide their approach. Overview Survey Objective Data Insights Presentation Deck Additional Research Contribution Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Simon Cushing   |   Rich McAvey
Research Nov 2021
... driving change in utility business models and customer expectations. This Market Guide helps utility CIOs address these new requirements and provides insights on utility billing and customer service systems. Overview Strategic Planning Assumption Market Definition Market Description Market Direction Market ...

Analyst(s):   Ethan Cohen   |   Zarko Sumic
Research Aug 2020
... Access Insights Already a Gartner client? CIOs who enable and deliver media and entertainment are adapting to new delivery and consumption models, as well as supply chain constraints. We provide CIOs with a planning guide to help them reimagine the delivery of digital content, expand revenue models and ...

Analyst(s):   Ted Chamberlin   |   Mentor Cana
Research Sep 2023
... Access Insights Already a Gartner client? Cloud can impact all aspects of the telecom business. Yet, many CSPs struggle when balancing the cloud vision, use cases, challenges and value from adoption, and execution. CSP CIOs can use this research to guide the development and implementation of a business-driven ...

Analyst(s):   Enrique Hernandez-Valencia
Research Nov 2020
... Guide provides insights on utility billing and customer service systems. Overview Strategic Planning Assumption Market Definition Market Description Market Direction Market Analysis Representative Vendors Vendor Profiles Market Recommendations Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Zarko Sumic   |   Ethan Cohen
Research Nov 2021
... optimistic about 2022 in terms of revenue and IT budget growth. Overview Survey Objective Data Insights Presentation Deck Additional research contribution and review Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Pedro Pacheco   |   Mike Ramsey
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