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Conference July 03 2023
... Gartner Identity & Access Management Summit March 20 - 22, 2023 2023 Executive Summary Thank you, from the Conference Chair Thank you for choosing to spend your time with us during Gartner Identity & Access Management Summit. Your participation means so much to us, especially during this ...
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Conference September 25 2023
... Back to Conference Overview Hear what IAM leaders think of Gartner Identity & Access Management Summit Join a community of experts and identity and access management (IAM) leaders at Gartner Identity & Access Management Summit and participate in interactive and collaborative sessions, share experience ...
Conference May 15 2023
... Back to Conference Overview Featured keynote: How to Digitally Accelerate When You're So Freaking Tired Throughout the pandemic and the difficult economic climate following it, these times can feel like a never-ending story of dashed hopes. Yet, you don’t get to sit this one out. Businesses continue t ...
Research Jan 2017
... Access Insights Already a Gartner client? As application leaders start treating their applications as products for internal or external customers, they must create a new governance model — one not based on projects. This report shows how they can transform portfolios and governance processes to allocate ...

Analyst(s):   Bill Swanton
Guide July 28 2023
... implement a supply chain digital transformation roadmap. Of the digital supply chain roadmaps that do exist, only 32% are aligned under a single governance process and to common business goals. Many supply chains have been too slow to react and are still developing the foundational physical capabilities ...
Insight September 09 2024
... and metrics (i.e., the customer life cycle). Identify internal workflows required to support the customer life cycle. Establish data and analytics governance to deliver on the promise of revenue-influencing decisions. Improve data literacy among stakeholders who use analytics. Progressively identify and ...
Article August 21 2026
... evenly. CIOs should manage AI and moat strategies as one agenda. Identify receding moats, track value migration and direct capital, architecture and governance to new sources of control. Gartner recommends five key actions: Identify moat vulnerabilities: Guide business units to assess which AI disruptions ...
Article November 11 2026
... before scaling Organizations should not assume speech reasoning models are ready for unrestricted deployment. Challenges include accuracy validation, governance requirements, privacy obligations and the gap between vendor benchmarks and real-world performance. By 2028, voice AI agents deployed without the ...
Premium Research Sep 2025
... Enterprise application leaders and CX leaders are reprioritizing their spending to get business strategy, technology, data, industry value chain and governance foundations in place for deploying AI at scale. In this presentation, we discuss the top technology trends in CRM and CX that should be at the top ...

Analyst(s):   Melissa Hilbert   |   Ilona Hansen   |   Gene Alvarez   |   Olive Huang
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