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Premium Research Jul 2023
... manufacturing CIOs what TX is and how it can drive growth and employee and customer engagement. Data Snapshot Data Insights What You Need to Do Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Jason Wong   |   Scot Kim   |   Don Scheibenreif   |   Michelle DeClue   |   Ivar Berntz
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Premium Research Mar 2022
... manufacturing CIOs what it is and how it can drive growth and employee and customer engagement. Data Snapshot Data Insights What You Need to Do Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Ivar Berntz   |   Don Scheibenreif   |   Scot Kim   |   Jason Wong   |   Michelle Duerst
Research Apr 2021
... anticipate the next big trend for the mass market. Short of gaining super powers, CIOs can help them gain the insight they need, while increasing customer loyalty through personalized products. Gartner Insights Abstract ...

Analyst(s):   Mark Lewis   |   Sohard Aggarwal   |   Jason Daigler   |   Simon Bailey   |   Michelle Duerst
Research May 2023
... Access Insights Already a Gartner client? Awarded innovation ranges from better processes, networks, robotics, automation and AI to marketplaces, financial inclusion and cross-industry business models. CIOs can learn how to broaden their thinking and examine inspiring examples. Overview Analysis Gartner ...

Analyst(s):   Juha Korhonen   |   Susan Welsh de Grimaldo   |   Jouni Forsman   |   Pulkit Pandey
Research Dec 2021
... Access Insights Already a Gartner client? The emerging and merging of cloud, edge and 5G, together with business growth imperatives, demand coherent operations strategy, practices and ways of working. Communications service provider CIOs need to focus on five key trends that will shape their strategy ...

Analyst(s):   Amresh Nandan   |   Sylvain Fabre   |   Susan Welsh de Grimaldo   |   Mentor Cana
Research Dec 2020
... Access Insights Already a Gartner client? Challenged with the slow pace and suboptimal outcomes of various transformation initiatives, CSPs will increasingly plan their transformation to revenue growth initiatives. CSP CIOs can use the strategic planning assumptions covered here to evolve their technology ...

Analyst(s):   Ted Chamberlin   |   Mentor Cana   |   Peter Liu   |   Kosei Takiishi   |   Amresh Nandan
Research Oct 2020
... Access Insights Already a Gartner client? Optimizing costs and managing efficiencies in dispersed communications continue to challenge enterprises. Sourcing, procurement and vendor management leaders need TEM vendors that provide a cost-efficient solution to enable and support effective commercial management ...

Analyst(s):   Lisa Unden-Farboud   |   Katja Ruud   |   Pablo Arriandiaga   |   Bill Menezes
Research May 2022
... Access Insights Already a Gartner client? Implementation of a new ServiceNow solution requires significant change and expertise. Sourcing, procurement and vendor management leaders should use this guide to build a solution management strategy and to select ServiceNow service providers that can help implement ...

Analyst(s):   Stephanie Stoudt-Hansen   |   Biswajit Maity   |   Andrew Miljanovski   |   Mark Ray
Research Jan 2022
... Access Insights Already a Gartner client? CSPs are focusing on automation of their network operations to improve efficiency and customer experience, and mitigate security concerns. CIOs must develop a sourcing strategy that allows the CSPs to scale AI and automation beyond specific tasks to broad capabilities ...

Analyst(s):   Jouni Forsman   |   Sylvain Fabre   |   Kameron Chao   |   Pulkit Pandey   |   Peter Liu
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