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Announcement October 07 2025
... GartnerIO. About Gartner for Infrastructure & IT Operations Leaders Gartner for Infrastructure & IT Operations Leaders helps heads of I&O reinvent how they deliver value for the business. Additional information is available at https://www.gartner.com/en/infrastructure-and-it-operations-leaders. Follow news ...
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Research Mar 2026
... services will shift from humans to machines. To win in the machine economy, CSPs must plan for machine-customer use cases; deliver programmable connectivity, intent-based APIs, composable products, and autonomous operations; and ensure cross-functional evolution. Overview Strategic Planning Assumption Analysis ...

Analyst(s):   Khurram Shahzad
Webinar On-Demand
... failures. We will explore Gartner’s Model Operations, Security and Trustworthiness (MOST) Framework along with Gartner AI Trust, Risk and Security Management (TRiSM), which help to ensure that AI and security professionals can work together on the safety and security of AI systems. •Identify the new risks ...

Analyst(s):   Avivah Litan   |   Jeremy D'Hoinne
Research Jul 2026
... increasing demands for real-time visibility are exposing the limits of these approaches. Leading health systems are beginning to deploy autonomous supply room capabilities that use computer vision, AI, and workflow automation to reduce human involvement and enable self-managing inventory operations. CSCOs should ...

Analyst(s):   Salil Joshi   |   Bruce Gilmore
Research Mar 2026
... establish joint governance with subject matter experts and compliance experts. Such a collaborative approach is essential for making informed decisions and safeguarding overall operations. Insights at a Glance Impact Brief Actions Cautions How to Execute Success Measures Gartner Recommended Reading Gartner ...

Analyst(s):   Dawn Singer   |   Joanne Spencer
Premium Research Mar 2026
... The concept of the CMDB has been around for 40 years, yet organizations today still struggle with its implementation, resulting in a success rate of only 29%. This research will help IT operations specialists use a service data model to overcome the challenges faced by managing low-level data in the ...

Analyst(s):   Tyler Cheney
Research Feb 2026
... growth in the resale market and consumer desire for an improved returns experience are complicating traditional supply chain product flows. This research advises retail CSCOs how to build multidirectional agility into their supply chain strategy and operations. Insights at a Glance Impact Brief Actions ...

Analyst(s):   Chap Achen
Premium Research Mar 2026
... create considerable value by optimizing the interaction of market factors, processes, people, and technology in core oil and gas operations. This research provides guidance for CIOs seeking improvements by scaling AI inside their plants and facilities. Insights at a Glance Strategic Planning Assumption ...

Analyst(s):   Ricardo Chang
Premium Research Jan 2026
... risks. This tool helps cybersecurity leaders identify seven essential protections for inclusion in security contract addendums to address foreseeable incidents affecting third-party suppliers. When to Use Directions for Use Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Alicia Booker-Carney
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