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Article December 18 2025
... boundaries — paving the way for the emerging Internet of Agents. What CIOs must know to prioritize MAS for strategic advantage Gartner predicts that by 2027, 70% of MAS will use narrowly specialized agents, improving accuracy and increasing coordination complexity. CIOs and IT leaders should view MAS as ...
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Article October 30 2026
... remain critical, but their responsibilities are shifting. AI can help streamline performance tracking and administrative work, allowing managers to spend more time coaching employees, helping teams navigate trade-offs and ensuring accountability for outcomes. Rather than acting as communication conduits ...
Announcement October 28 2019
... Enterprise Security and Risk Management Spending in MENA to Grow 11% in 2020 Analysts to Discuss Security and Risk Strategy at the Gartner Security & Risk Management Summit 2019, October 28-29, in Dubai, UAE Middle East and North Africa (MENA) enterprise information security and risk management spending will ...
Research Dec 2017
... Demographics Annual IT Service Desk Cost per Contact Annual Contacts per End-User IT Service Desk Cost Distribution IT Service Desk Spending as a Percent of Total IT Spending IT Service Desk FTEs as a Percent of Total IT FTEs Salaries and Benefits Cost per IT Service Desk FTE IT Service Desk FTE Distribution ...

Analyst(s):   Linda Hall   |   Eric Stegman   |   Disha Badlani   |   Shreya Futela
Announcement July 10 2025
... DSLMs are developed and deployed results in an impact that exceeds the direct spending they generate. Gartner predicts that by 2027, more than half of the GenAI models used by enterprises will be domain-specific (that is, specific to an industry or business function), up from 1% in 2024. Expert Take: “Foundation ...
Announcement August 06 2026
... 70% of Global Ad Spend Will Flow Through AI-Influenced Self-Serve Advertising Platforms by 2028 STAMFORD, Conn., AUGUST 6, 2026 CMOs Must Prioritize Strategically Critical Platforms and Strengthen Independent Measurement By 2028, more than 70% of global ad spend and 80% of U.S. ad spend will flow through ...
Premium Research May 2024
... This presentation shows how chief information security officers and their teams can address GenAI concerns, incorporate GenAI into policies and procedures, and introduce GenAI use cases. The findings come from the discussions within the CISO Coalition’s Securing Generative AI Pickup Team. Gartner Research ...

Analyst(s):   CISO Coalition Research Team
Research Sep 2024
... Access Research Already a Gartner client? Chief information security officers and their teams can use these slides from a peer-shared presentation to understand how an organization has approached incorporating measurements, education and evaluation into a cybersecurity engagement team. Overview Gartner ...

Analyst(s):   CISO Coalition Research Team
Article September 03 2025
... with industry standards Capability maturity assessments to evaluate and benchmark the maturity of cybersecurity processes and programs Cybersecurity spending and staffing benchmarks to compare resourcing with peers A gap analysis involves mapping the current state against the vision statement, objectives ...
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