... Access Insights Already a Gartner client? Integrated HR service management is rapidly maturing as automation and AI enhancements improve case management, automate responses and accelerate issue resolution for HR teams. HR technology leaders can use this research to assess the current market. Overview ...
Analyst(s): Ron Hanscome | Nicole Paripurana | Ranadip Chandra
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... The data management market is in a state of flux. Point solutions are giving way to converged data management platforms, independent software vendors are working to enhance their centers of data gravity, and the multivendor vision of data ecosystems remains as a desired target, at least for data and ...
Analyst(s): Adam Ronthal | Henry Cook | Robert Thanaraj
... The Best Time to Fight Misinformation Is Before It Appears Audience preparedness may be the strongest defense against misinformation. September 2, 2026 Shifting to a proactive approach toward misinformation Most communications teams are equipped to respond after misinformation appears. The challenge is ...
... •How AI‑enabled SRE tools can improve reliability and incident response •How to integrate autonomous AI agents into your SRE roadmap •The evolving role of reliability architects in governing AI‑driven operations •How to apply SRE insights to improve product design and delivery Traditional SRE approa ...
... Already a Gartner client? Container management products and services are expanding to meet advanced enterprise on-premises, edge, hybrid and multicloud requirements. Heads of infrastructure and IT operations can use this research to guide their container management solution choices. Overview Strategic ...
Analyst(s): Wataru Katsurashima | Tony Iams | Michael Warrilow | Lucas Albuquerque | Dennis Smith
... meaningfully communicate information to stakeholders. Farrah Watson brings 20 years of leadership and management experience in the area of Budgeting, Planning, and Forecasting including expert level knowledge in Oracle Hyperion and the BOSS Accounting ERP system. Ms. Watson's experience and "big picture" ...
... Software engineering is the first major domain of knowledge work to experience AI-enabled cognitive offloading at scale. Software engineering leaders must prevent agentic AI adoption from eroding the skills required to build, understand, evaluate and evolve complex software. Insights at a Glance Strategic ...
... enterprisewide AI transformation Customer Service & Support Conference Realize AI ROI, balance human-AI workforces and lead AI-first support with knowledge management that drives growth — plus key topics including customer experience, omnichannel strategy, contact center optimization and service innovation ...
... Access Insights Already a Gartner client? Ambiguity in activity ownership across product management and product marketing leads to inefficiency and friction. This research equips product leaders to overcome alignment friction by implementing a responsibility matrix to enhance product life cycle and GTM ...