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Research May 2026
... Access Insights Already a Gartner client? Rapidly accumulating technical debt reduces quality, predictability, and delivery speed, limiting innovation and AI scale across the SDLC. Use this Magic Quadrant to identify vendors that align with your strategy for measuring and monitoring technical debt at ...

Analyst(s):   Howard Dodd   |   Tigran Egiazarov   |   Aaron Harrison
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Premium Research Jul 2026
... While striving to deliver value, organizations typically start with a risk-averse posture. Heads of IT procurement must embrace risk taking that is specifically aligned with business value instead of focusing on minimizing all risk. Insights at a Glance Issue Impact More Detail Gartner Recommended Readin ...

Analyst(s):   Dawn Singer   |   Luke Ellery   |   Joanne Spencer
Research Jun 2026
... Access Insights Already a Gartner client? DEX tools measure technology experiences and employee sentiment, automate repetitive IT activities, reduce digital friction, and use AI to identify anomalies and analyze the vast datasets. This research helps IT leaders responsible for DEX select the right too ...

Analyst(s):   Stuart Downes   |   Robin Milton-Schonemann   |   Dan Wilson
Research May 2026
... Access Insights Already a Gartner client? The SCM software market remained highly competitive in 2025, with SAP maintaining the top position amid accelerating cloud adoption, AI-driven planning investment, and notable share shifts across procurement and logistics segments. Overview Methodologies and Def ...

Analyst(s):   Mudit Sharma
Research May 2026
... Access Insights Already a Gartner client? The ITOM software market sustained strong double-digit growth in 2025, driven by accelerating cloud adoption, AI-powered observability demand and enterprise automation priorities. ServiceNow, Broadcom and Datadog strengthened positions, while incumbents faced ...

Analyst(s):   Colin Fletcher   |   Mudit Sharma   |   Kanchi Bindal
Research Jul 2026
... Access Insights Already a Gartner client? ITSM platforms play a critical role in providing a system of record for I&O leaders to deliver integrated IT services by capturing ITSM events and activities. Use this Magic Quadrant to navigate the evolving ITSM platforms market and its representative vendors ...

Analyst(s):   Jen Lichucki   |   Rich Doheny   |   Ankita Hundal
Premium Research Jul 2026
... Transformation initiatives often fail when key stakeholders are not engaged effectively. This tool helps transformation leaders and teams identify stakeholders, assess their influence and readiness, prioritize engagement efforts, and build stakeholder-specific plans that improve adoption and initiat ...

Analyst(s):   Cynthia Phillips   |   Shawn Murphy   |   Jennifer Jackson
Research Aug 2026
... Access Insights Already a Gartner client? Building an inventory is the first step in managing your transition to postquantum cryptography, followed by workstreams tied to vendor requirements, custom applications and existing cryptographic debt. IT leaders must do both for successful postquantum crypto ...

Analyst(s):   Mark Horvath   |   Sarah Almond   |   Bart Willemsen
Research Jul 2026
... Access Insights Already a Gartner client? Insider risk is fundamentally an HR problem that chief information security officers have landed in charge of. This cookbook helps leaders overcome silos by formalizing cross-functional governance among IT, HR, and legal to facilitate coordinated investigation ...

Analyst(s):   Rahul Balakrishnan   |   Brent Predovich
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