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Article January 17 2025
... Matrix tool shows a zone of “deep productivity” stretching from low experience/low complexity to high experience/high complexity. Map the zone for your organization to identify where employees will get the biggest benefit from using GenAI. For low-complexity roles, focus on augmenting less experienced employees ...
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Premium Research Jul 2021
... COVID-19 has strengthened the transportation sector’s appetite for digital transformation, where low ridership has been a trigger for change. IT leaders can use this Hype Cycle to build a more robust and comprehensive digital vision and strategy for their organizations. Analysis Definition: Why This ...

Analyst(s):   Venecia Liu   |   Pedro Pacheco   |   Ivar Berntz
... cementing the market positioning Boost brand awareness to generate more demand from the market A product roadmap, aligned to each market Discovery of low-hanging fruit/opportunities and growing the customer base for its supply chain management tool, arc.net How Gartner helped Gartner analysts provided ...
Announcement November 10 2025
... Organizations should conduct an analysis and decide which costs they’ll fund. Technical capabilities: Some AI capabilities, such as search, content and code generation and summarization, are ready. Other capabilities, such as AI accuracy and AI agents, are not. When considering AI accuracy and AI agents, ...
Announcement May 22 2024
... rapidly expanding access to its capabilities. AI enhancement can provide malicious code, and facilitate phishing and social engineering, which enables better intrusion, increased credibility and more damaging attacks. “Its low cost and rapid growth also expose users to the technology who have little awareness ...
Blog Post September 27 2019
... issue, we respond assertively and confidently by referring to Gartner’s Guiding Principles, the Gartner research process and methodologies, and our Code of Conduct. We ask to speak directly with whomever has these concerns to set the record straight. How can we so boldly proclaim this level of independence ...
Announcement July 08 2025
... times less likely to experience high change trust. Another April 2025 Gartner survey of more than 2,850 employees revealed that 79% of employees have low trust in change. “Organizations with better than average healthy change adoption report two times higher year-over-year revenue growth rate,” said Ingrid ...
Guide September 24 2025
... ChatGPT was trained using 300 billion words taken from books, online texts, Wikipedia articles and code libraries, then fine- tuned with human feedback. On 16 January 2023 Microsoft announced the introduction of Azure OpenAI Services,2 which includes ChatGPT along with language models and added , Bumble and Synthesia, reveal how industry standards are consolidating. However, such standards, intended as a broadly accepted code of conduct for responsible use of NLTs or AI, are still lacking. At the same time, the requirements of the general public and the authorities for the responsible use of ...
Q&A November 13 2024
... of existing legislation) is low, the actual number of customers negatively affected is still significant when multiplied across thousands of service interactions. Because customers don’t speak internal company language, they don’t know the magic words that crack the code to bypass automated channels. ...
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