... a Gartner client? The dynamic allocation of resources to manage exceptions and ad hoc workflows is the big business problem that is stupidly hard to code traditionally. But if we break the problem in half to make it simple for AI now, we will return benefits faster today and ultimately enable AI to take ...
Analyst(s): Leigh McMullen
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... agility, continuous innovation, fast delivery. Recent examples of cloud-native technologies include serverless platforms, microvirtual machines and low-code offerings. “‘Cloud computing’ is evolving to become just ‘computing,’ and cloud-native design in new investments is becoming pervasive across organizations ...
... Many I&O leaders struggle to prioritize where to begin with infrastructure as code and how to maintain consistent automation and coding practices. In this video wWe talk about the steps and tools you can use to successfully implement IaC in your organization. Gartner Recommended Reading Gartner Research ...
... service and support leaders often view any changes to improve AI-enabled IVR self-service as an expensive undertaking. This infographic uncovers five low-cost solutions to improve AI-enabled IVR self-service and optimize ROI. Overview Gartner Recommended Reading Gartner Insights Abstract ...
... aligning them with customer needs Organizations rushing to deploy customer-facing GenAI tools without understanding customer needs or building trust risk low adoption, poor ROI and reputational damage. Based on the 2026 Gartner State of the Customer Survey of more than 3,500 customers, this session explores ...
... share the new Gartner Communications Cut-Protect-Invest model and practical prioritization tools to help you identify high-impact investments, sunset low-value activities, and confidently align your budget with enterprise goals for 2027. This session explores a more systematic approach to budget prioritization ...
... organizations face challenges in choosing AI use cases that improve maintenance productivity and effectiveness. These insights help them identify high-impact, low-failure AI solutions that empower mechanics and technicians. Overview Analysis Guidance Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Joe Antelmi | Kristian Steenstrup | Christian Hestermann | Avinash Dev Nagumanthri
... business. AskGartner Terms of Use Current terms of use for AskGartner AI at Gartner Statement (PDF) Governance of AI at Gartner statement Code of Conduct The Gartner Code of Conduct is the guide for how we expect associates to conduct themselves in dealings with the communities we serve — both outside and ...
... leaders are increasing technology spending faster than investments in agencies and services, labor and operational costs, yet commstech maturity remains low. This gap between growing investment and limited effectiveness creates a significant challenge as leaders face mounting pressure to demonstrate value ...