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Research Dec 2017
... business leaders show that IT can no longer corral or control all analytics activity in the organization. Instead, it must tailor its engagement to guide the work of business analytics teams and support better decision making with data. The Conventional Supply-Side View of Data The Era of Business Analytics ...

Analyst(s):   CIO Research Team
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Research Jan 2017
... financial performance of the business. Upshot What You Need to Know A Hierarchy of CX Metrics Supports Larger Business Goals Level 2 Metrics Help CMOs Guide CX Strategy Use Critical CX Metrics to Gauge Brand Health Correlate Metrics to Connect CX Results and Business Outcomes Over Time Calculate Customer ...

Analyst(s):   Augie Ray   |   Anna Maria Virzi
Research Feb 2017
... the IT Workforce Define Business Acumen Requirements by Role to Drive Business Impact at the Individual Level Develop a Behavioral Event Interview Guide to Assess Business Acumen and Identify Gaps Use a Blend of Formal Training and Experiential Learning to Improve Business Acumen Across IT Gartner Recommended ...

Analyst(s):   Lily Mok
Research May 2017
... trade-offs. Gartner's multisided platform investment framework provides a metrics-based model to help EA and technology innovation leaders facilitate, guide and influence business leaders who are investing in multisided platforms. Introduction Defining Digital Ecosystems and Digital Platforms Defining Multisided ...

Analyst(s):   Michael Smith   |   Saul Brand
Research Mar 2017
... technology change is relatively straightforward compared with the challenge of reworking processes and instilling new ways of working. In this research, we guide CSP CIOs on the key steps to success. Key Challenges Introduction Analysis Step 1. Reimagine Customer Episodes Collaborate to Break Down Preconceived ...

Analyst(s):   Neil Osmond
... Related Gartner resources 3-Step Guide to Effective Supply Chain Organization Redesign 5 Levers for Optimizing Supply Chain Costs Improve Supply Chain Effectiveness & Efficiency Mission-critical priority Determine whether a network redesign strategy should be done internally or use external consultants ...
Research Jul 2017
... implementation to ensure that desired outcomes are achieved. Key Challenges Introduction Analysis Use Simple, Clear Graphical Formats to Engage Stakeholders and Guide Change Efforts Leverage Roadmaps to Integrate Change Efforts and Implement Strategy Thoroughly Review Roadmaps to Assess the Impact of Disruptions on ...

Analyst(s):   James McGovern
Research January 31 2025
... personalization. Latest Gartner research provides actionable insights into harnessing GenAI to revolutionize content creation and stakeholder engagement. This guide empowers organizations to effectively leverage AI by comprehending its applications and managing its risks. Download the Research to: Grasp the transformative ...
... increase. Industry Consumer Electronics Revenue $3.8 Billion Employees 8,000+ Related Gartner resources Digital IQ Index Gartner Hype Cycle The Essential Guide to Crafting a Marketing Budget Consultation with Gartner analysts Client Story Communicating Marketing’s Value to the Business Gartner helped a consumer ...
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