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Research Mar 2026
... Access Insights Already a Gartner client? With divestments rising, CIOs are tasked to provide early IT separation cost estimates despite limited technical detail. This guidance provides driver-based methods to estimate build, TSA, and RemainCo costs with defensible ranges. Insights at a Glance Impact Act ...

Analyst(s):   Andy Rowsell-Jones   |   Kevin Bowling
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... service and maintenance software market uncovered as part of the Gartner Digital Markets 2022 Global Software Buyer Trends Survey, providing trends and actionable insights into B2B buyers’ shifting needs and behaviors across dozens of countries and industries. Download this guide to understand the field service ...
Research Nov 2025
... Access Insights Already a Gartner client? Device shipments rose 3.1% year over year in 3Q25. PCs surged 12.1%, fueled by the Windows 11 refresh and China’s AI PC initiative, with Lenovo leading at 27.9%. Mobile phones grew by 1.4% year over year, driven by upgrades and GenAI in basic smartphones, with ...

Analyst(s):   Roger Sheng   |   Rounak Bhattacharyya   |   Rishi Padhi   |   Divyanshu Singh   |   Namrata Banerjee
Premium Research Jun 2025
... A multiyear marketing technology roadmap guides marketing’s tech implementation strategy and anchors collaboration with business and IT partners. Marketing operations leaders should use this guide to partner with CMOs to solidify a martech vision to support marketing’s business capabilities. Overview ...

Analyst(s):   Hayden Norris   |   Aparajita Mazumdar
Premium Research Jun 2025
... GenAI has enhanced guided selling capabilities while introducing UX challenges when used with other product discovery methods. To optimize conversion rates, digital commerce leaders should choose guided selling strategies and UX options that fit their products and customer intent. Overview Strategic ...

Analyst(s):   Mike Lowndes   |   Sandy Shen   |   Aditya Vasudevan
Research Jan 2026
... Access Insights Already a Gartner client? Inventory complexity requires comprehensive assessment of both financial and operating health. This research provides CSCOs with actionable insights for achieving sustained inventory health by driving the adoption of a performance lifestyle that emphasizes bot ...

Analyst(s):   Paul Lord
Premium Research Jan 2026
... Organizations face growing risks from misinformation as AI fuels its creation and spread. Heads of ERM can use these KRIs, stakeholder questions, benchmarks and collaboration tips to help guard against fraud, cyberattacks, executive targeting, operational disruption and reputational damage. Insights ...

Analyst(s):   Steve Shapiro
Research Dec 2025
... Access Insights Already a Gartner client? This document outlines the process along with best practices and resources available to support organizations undergoing benchmarking exercises using the Gartner self-service Applications tool. Key Findings Recommendations Summary of Results Gartner Recommended Re ...

Analyst(s):   Aditi Sharma   |   Prachi Tyagi   |   Pankaj Mehta   |   Jamie Guevara   |   Eric Stegman
Research Nov 2025
... Access Insights Already a Gartner client? AI is overhyped. CISOs know this, but that doesn’t protect them from the blast radius when AI investments don’t pan out. The business value of AI is in doubt, and CISOs must prepare for “AI regret” when C-suite and board expectations don’t pan out. Insights at ...

Analyst(s):   William Candrick   |   Josh Murphy   |   Andrew Walls
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