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Research Apr 2023
... Access Insights Already a Gartner client? The worldwide enterprise software market grew by 11.3% in 2022. Customer experience and relationship management and database management systems remain the dominant markets. CPaaS showed the highest growth. Microsoft, Oracle and SAP retained the top three positions ...

Analyst(s):   Mark Wah   |   Laurie Wurster   |   Neha Gupta   |   Nat Smith   |   Chris Pang   |   Elizabeth Kim   |   Julian Poulter   |   Kevin Quinn   |   Jim Hare   |   Shailendra Upadhyay   |   Namrata Banerjee   |   Christian Canales   |   Dave Messett   |   Radu Miclaus   |   Roland Johnson   |   Kanchi Bindal   |   Nicholas Carter   |   Robin Schumacher   |   Akshita Joshi   |   Alys Woodward   |   Lawrence Pingree   |   Brandon Medford   |   Ruggero Contu   |   Amit Goyal   |   Harshita Chibber   |   Chandrashekar S   |   Eric Hunter   |   Arunasree Cheparthi   |   Sharat Menon   |   Swati Rakheja   |   Amarendra .   |   Mudit Sharma   |   Fabrizio Biscotti   |   Alexandre Oddos   |   Rishi Padhi   |   Rahul Yadav   |   Varsha Mehta   |   Sean ONeill   |   Umang Dwivedi   |   Balaji Abbabatulla   |   Chandra Mukhyala   |   Craig Roth   |   Yanna Dharmasthira   |   Rounak Bhattacharyya
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Premium Research Dec 2025
... the IR workflow bolster the CFO’s ability to connect with investors and prevail with their narrative over the digital noise shaping our times and markets. Insights at a Glance Issue Context Impact Brief More Detail Contributors Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Dymah Paige   |   Alex Levine   |   Manoj Bhatia
Research Jul 2025
... notable revenue growth of 42.3%, driven by rising demand from cloud and AI workloads, which also resulted in a 48% increase in storage capacity. The SSD market also saw a robust increase of 96.6% in revenue growth backed by AI’s need for performant and high-capacity storage. Overview Table of Contents List ...

Analyst(s):   Chandrashekar S   |   Amit Goyal   |   Joseph Unsworth   |   Shrish Pant
Research Jan 2026
... Access Insights Already a Gartner client? Gartner estimates global IT spending in the oil and gas market will increase by 7.9% in 2026 to reach $49 billion, up from $45 billion in 2025. Constant currency spending is expected to see a five-year CAGR of 7.6% to reach an estimated $62 billion by 2029. ...

Analyst(s):   Pankaj Verma   |   Sruthi Nair   |   Inna Agamirzian   |   Simon Cushing
Webinar Dec 15, 2026   Upcoming
... strategies and competitive advantage are being challenged. Product leaders must understand how these shifts could affect growth, profitability and long-term market position. Grounded in Gartner's long-range strategic planning (LRSP) research for Product Leaders, this session explores a selection of the 12 core ...

Analyst(s):   Arup Roy
... Squaretalk claimed its profile on the Gartner Digital Markets platform to strengthen its presence in target markets and reach a wider audience including BPO call centers, companies with proactive sales, CX and retention teams, traders, telemarketers, market researchers, insurance agents, and financial advisors ...
Research Sep 2025
... includes “Base AI” features in all cloud subscriptions, but its “Premium AI” features require a paid subscription that is challenging to quantify. This guide provides tips for SPVM leaders to maximize Base AI use, evaluate and estimate Premium AI use, and negotiate contract terms to manage cost and risk. ...

Analyst(s):   Bill Ryan   |   Ciaran Hudson   |   Calum McDonald   |   Jan Cook
Research Aug 2025
... providers identify and evaluate AI vendors for their customer and business operations. It will guide CSP CIOs and technology leaders toward the right AI vendor choices in a rapidly evolving market. Market Definition/Description Magic Quadrant Vendor Strengths and Cautions Amdocs AsiaInfo Beyond Now ...

Analyst(s):   Amresh Nandan   |   Pulkit Pandey   |   Mounish Rai   |   Will Rice
Premium Research Aug 2025
... The conversational AI platform market is evolving, with use cases expanding to include conversational AI agents and tools increasingly leveraging generative AI. This report guides application leaders in selecting conversational AI platforms for complex automation and multimodal interactions. Strategic ...

Analyst(s):   Justin Tung   |   Arup Roy   |   Bern Elliot   |   Uma Challa   |   Adrian Lee   |   Gabriele Rigon
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