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Research Oct 2026
... HubSpot Microsoft Outreach Revenue.io Rox Salesforce Salesloft Terret Zoom Account Intelligence Advanced Activity Intelligence AI Sales Assistant AI-Guided Actions Stakeholder Intelligence Data Interoperability Deal Scoring and Pipeline Analytics Mobile App Multichannel Buyer Engagement Programmable Action ...

Analyst(s):   Alyssa Cruz   |   Steve Rietberg   |   Dan Gottlieb
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Research Oct 2026
... Access Insights Already a Gartner client? Customer success management platforms use a data- and AI-driven approach to guide customers toward value realization and monitor account health. Use this research to compare provider capabilities for deployments ranging from small to large, as well as integrated ...

Analyst(s):   Daniel Hawkyard   |   Michael Maziarka   |   Maria Marino   |   Andy West
Research Dec 2023
... 16.7% revenue decline, it will regain the top spot from Samsung, which is expected to decline 37.5% due to a very weak memory market. Overview Market Share Data Overall Market Segment Performance Analysis Top Vendors Analyzed Other Notable Vendors Mergers and Acquisitions Gartner Recommended Reading ...

Analyst(s):   Stacey Yin   |   Jon Erensen   |   Tim Mahon   |   Joseph Unsworth   |   Kartikay Gulani   |   Nikita Singh   |   Alan Priestley   |   Shrish Pant   |   Anushree Verma   |   Masatsune Yamaji   |   Bill Ray
Research Dec 2021
... which registered the lowest growth in the top 25, losing share to AMD. AMD, Novatek and MediaTek were 2021’s fastest growers. Overview Market Share Data Overall Market Segment Performance Analysis Top Vendors Analyzed Other Notable Vendors Mergers and Acquisitions Gartner Recommended Reading Note 1: Adjustments ...

Analyst(s):   Andrew Norwood   |   Roger Sheng   |   Joseph Unsworth   |   Rajeev Rajput   |   Masatsune Yamaji   |   Jon Erensen   |   Bill Ray   |   Alan Priestley   |   Tim Mahon
Research Jun 2019
... Customer service software segments are converging as organizations invest in digital strategy. Application leaders can use this guide to understand the solutions and vendors supporting customer service, and prioritize areas of investment while balancing customer, employee and organizational needs. Analysis ...

Analyst(s):   Jim Davies   |   Melissa Davis   |   Nadine LeBlanc   |   Olive Huang   |   Jim Robinson   |   Drew Kraus   |   Steve Blood   |   Brian Manusama   |   Simon Harrison   |   Anthony Mullen
... AskGartner AI for instant, contextual answers and summaries Case studies showcasing peer-tested strategies and measurable outcomes Magic Quadrants and Market Guides for smarter tech decisions Enterprise leadership insights to enhance C-suite collaboration Decision Tools Practical tools and benchmarks to turn ...
Blog Post August 17 2021
... Are you interested to know where a career in Gartner's Digital Markets team would take you? Learn about Sakshi Arya's journey from a newcomer to playing a key role in her team below. ...
Research Jul 2024
... Access Insights Already a Gartner client? The worldwide PC market grew for three consecutive quarters based on year-over-year growth. The 2Q24 results are in line with our expectation of 1.9% year-over-year growth in 2024. The PC refresh driven by Windows 11 upgrades will start surging in the second ...

Analyst(s):   Ranjit Atwal   |   Rishi Padhi   |   Mikako Kitagawa   |   Namrata Banerjee   |   Tracy Tsai   |   Rounak Bhattacharyya   |   Divyanshu Singh
Premium Research May 2024
... Utility companies need modern, event-based customer information systems to meet evolving market demands. Power and utility CIOs can use this presentation to better understand example CIS vendor offerings and make informed technology decisions. Gartner Research ...

Analyst(s):   Lloyd Jones   |   Jo-Ann Clynch
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