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Research Oct 2020
... Access Insights Already a Gartner client? Mobile phone sales started to recover sequentially in 3Q20 but remained 9% down year over year despite aggressive 5G smartphone launches from major vendors. Government efforts to control the pandemic have resulted in economic declines, limiting an upside in di ...

Analyst(s):   Anshul Gupta
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Research Jul 2021
... Access Insights Already a Gartner client? Mobile phone demand continues to rebound despite another wave of the COVID-19 pandemic in many regions. This buying was driven by end users upgrading to a 5G phone and/or a better-specification phone. Early estimates indicate mobile phone sales to end users gr ...

Analyst(s):   Anshul Gupta
Research Oct 2021
... Access Insights Already a Gartner client? Preliminary estimates indicate mobile phone sales to end users declined by 0.5% year over year, but smartphones grew 0.6%. Component shortages have disrupted production schedules, leading to lower inventory and delayed product availability. What You Need to Kno ...

Analyst(s):   Anshul Gupta
Research May 2024
... include new features enhanced by GenAI. This research discusses the opportunities and challenges in selling AI-driven software to the SMB market. Overview Introduction Market Trend Gartner Recommended Reading Note 1: Definition of AI-Powered Software Gartner Insights Abstract ...

Analyst(s):   Mikako Kitagawa
Research Jun 2021
... propelled the growth of the ITOM delivery automation market to $10.9 billion in 2020. Technology service providers continue to hold a competitive edge in a market increasingly driven by DevOps and digital transformation. Overview Market Share Data Overall Market Segment Performance Analysis Top Vendors Analyzed ...

Analyst(s):   Shailendra Upadhyay   |   Laurie Wurster
Research Oct 2022
... service and support software market reached $28.9 billion in 2021. The 16.6% year-over-year market growth was driven by the continued need to engage with and provide enhanced customer experience to clients as COVID-19 continues. Overview Market Share Data Overall Market Segment Performance Analysis ...

Analyst(s):   Julian Poulter   |   Yanna Dharmasthira   |   Alexandre Oddos
Research Apr 2020
... semiconductor wafer fab equipment market declined by 5.9% to $55.5 billion in 2019. While advanced logic players spent aggressively in anticipation of 5G demand, the decline in WFE revenue was primarily due to a weak memory market. Overview Market Share Data Overall Market Segment Performance Analysis Top ...

Analyst(s):   Bob Johnson   |   Gaurav Gupta
Research Jun 2024
... Gartner client? The worldwide platform as a service revenue grew by 20.2% to $134.6 billion in 2023. Database PaaS continued to be the largest PaaS market. Amazon, Microsoft and Google continued to be leading PaaS vendors in 2023. Table of Contents List of Tables Overview Gartner Recommended Reading ...

Analyst(s):   Colin Fletcher   |   Harshita Chibber   |   Varsha Mehta   |   Kelli Smith   |   Jim Hare   |   Nimit Bali   |   Radu Miclaus   |   Shailendra Upadhyay   |   Lisa Unden-Farboud   |   Robin Schumacher   |   Kevin Quinn
Article August 27 2026
... outpace readiness and how the agentic AI landscape is likely to develop over time. You might also like this webinar: Scaling Agentic AI: A Leadership Guide for CIOs Key take-aways from Hype Cycle for Agentic AI The Hype Cycle highlights a diverse and rapidly evolving ecosystem of agentic AI technologies ...
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