... Market Share Data Overall Market Segment Performance Analysis Top Vendors Analyzed Mergers and Acquisitions Gartner Recommended Reading Note 1: CRM Market Share Taxonomy 2022 Note 2: Revenue Type Gartner Insights Abstract ...
Analyst(s): Julian Poulter | Alexandre Oddos | Amarendra . | Roland Johnson | Kanchi Bindal | Yanna Dharmasthira
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... The Executive’s Guide to Returning to the Workplace Ensure a smooth transition back for your employees Three decisions executive leaders should make before re-opening offices As companies wrestle with the decision on how (and if) to bring their employees back to the workplace post-pandemic, executive ...
... Access Research Already a Gartner client? Antivirus software market leaders had a profitable run selling signature tools, but their systems are now outdated. Users require broader personal intrusion prevention to effectively combat new threats. Gartner Research ...
... Already a Gartner client? The CRM market grew at a solid 13.4% to $107 billion in 2023, despite all the headwinds. Customer service and support remains the largest segment, with 35%, while cross-CRM had the fastest growth, at 17.9%. Overview Market Share Data Overall Market Segment Performance Analysis ...
Analyst(s): Amarendra . | Roland Johnson | Julian Poulter | Kanchi Bindal | Alexandre Oddos
... This research provides a graphical representation of CSPs’ market opportunity in the banking and investment services industry based on Gartner industry vertical forecast data and assumptions for addressable opportunity. CSP product leaders can use this outlook to aid in planning and strategy. Gartner ...
... In 2025, trends such as regulatory uncertainty, generative AI adoption, rising law firm rates and a growing midsize law firm and ALSP market will dictate how general counsel uses providers. This research provides strategies for general counsel to effectively manage their service providers. Gartner Research ...
... Access Insights Already a Gartner client? Demand for no-touch experiences has been accelerated by the pandemic, but will remain strong afterward. Technology and service providers must select and master a variety of touchless technologies and understand design principles to deliver effective no-touch m ...
... Access Insights Already a Gartner client? End-user ASPs for PCs and ultramobiles decreased 0.3% compared to 2Q19 while mobile phone ASPs increased by 11% during the same period. Device ASPs rose while end-user spending declined 4.7% to reach $144.2 billion in current U.S. dollars as PCs unit sales ros ...