... service and support leaders face challenges hiring the right talent for AI-driven transformation. This content identifies the top five roles needed and guides leaders in building teams that unlock AI’s full potential in customer service and support. Gartner Research ...
Analyst(s): Aprajita Chauhan
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... issues ranging from daily expense questions to transformational investments. Michelle helped Thrivent launch a Transformation Management Office to guide strategic spending of $750M over a 3 year period. Her contributions included the finance aspects of the TMO including the development of templates for ...
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